Shannon Ferreira
Winter Springs,FL
Summary
Strategic organizational change management professional specializing in human-centered transformation and technology adoption. Expert in leveraging AI tools and data-driven strategies for ERP implementation, mergers and acquisitions, and stakeholder engagement, driving impactful change and enhancing organizational effectiveness.
Overview
19
19
years of professional experience
Work History
Managing Consultant - Organization and Change
CAPGEMINI
08.2021 - 10.2025
- Directed and executed complex, multi-tiered organizational change management strategies across global teams and geographies.
- Served as OCM Team Lead, subject matter expert, delivery manager, and client advisor for large-scale, technology-enabled programs, facilitating transformative change initiatives.
- Developed proposals and led strategic sales efforts for multi-year, cross-regional technology transformation programs, enhancing client engagement and project alignment.
Managing Consultant - Organization and Change
COGNIZANT TECHNOLOGIES
02.2015 - 07.2021
- Delivered core change management activities including strategy development, change readiness assessments, and stakeholder engagement to facilitate successful transitions and improve organizational alignment.
- Directed change and transformation initiatives in agile environments as OCM Team Lead, Subject Matter Expert, and Strategic Advisor, enhancing adaptability and responsiveness.
- Led diverse projects including mergers & acquisitions (M&A), business process outsourcing (BPO), center of excellence (COE) development, Salesforce implementations, and technology adoption (e.g., SAP, Vedda Vault).
- Contributed to internal initiatives focused on talent acquisition strategy and service offering innovation.
Senior Consultant - Organization and Change
international business machines
07.2006 - 02.2015
- Managed organizational change management workstreams and deliverables while mentoring junior team members on effective change management practices.
- Contributed to business proposals by developing comprehensive change management plans.
Education
MBA -
Virginia Poyltech INSTITUTE AND STATE UNIVERSITY - PAMPLIN COLLEGE OF BUSINESS
Blacksburg01.2016
Bachelor of Science - Business Information Technology, Minor in Global Business
Virginia Poyltech INSTITUTE AND STATE UNIVERSITY - PAMPLIN COLLEGE OF BUSINESS
Blacksburg, VA01.2006
Skills
- Organizational Change Management (OCM)
- Change Management Methodologies
- Leadership & Stakeholder Engagement
- Technology Implementation
- Business Transformations
- Digital Collaboration & AI-Driven Productivity Tools
Affiliations
- Pi Beta Phi
- Alpha Kappa Psi
- National Society of Collegiate Scholars
Core Skills
- Organizational Change Management (OCM) Consulting, 18+ years of experience
- Change Management Methodologies, Prosci Certified, 2016
- Leadership & Stakeholder Engagement, Strong interpersonal and team-building skills
- Technology Implementation, SAP, Salesforce, Concur, Oracle
- Digital Collaboration & AI-Driven Productivity Tools, Microsoft CoPilot, Word, Excel, PowerPoint, Visio, Project, Teams, OneNote, Access, Stream, SharePoint
Timeline
Managing Consultant - Organization and Change
CAPGEMINI
08.2021 - 10.2025
Managing Consultant - Organization and Change
COGNIZANT TECHNOLOGIES
02.2015 - 07.2021
Senior Consultant - Organization and Change
international business machines
07.2006 - 02.2015
MBA -
Virginia Poyltech INSTITUTE AND STATE UNIVERSITY - PAMPLIN COLLEGE OF BUSINESS
Bachelor of Science - Business Information Technology, Minor in Global Business
Virginia Poyltech INSTITUTE AND STATE UNIVERSITY - PAMPLIN COLLEGE OF BUSINESS