Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Findley

Moreno Valley,CA

Summary

I am a very compassionate and loving woman, with enthusiasm towards recovery. I currently have 1+ years of sobriety and am eager to encourage and support others in their recovery journey.

Overview

11
11
years of professional experience

Work History

Gas Station Attendant

Shell
12.2015 - 03.2016
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Pumped gas for guests and took payments.
  • Maintained inventory of all saleable items.
  • Facilitated sales of services and goods.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Promoted special offers and discounts to customers to maximize sales.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Removed safety hazards, soiled items, and trash from customer areas.

Receptionist

Higgin's Accountancy, Inc.
01.2007 - 09.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.
  • Collected payments, processed transactions and updated relevant records.
  • Tracked important information in spreadsheets and ran reports or generated graphs using data.

Auto Parts Delivery Driver

Rancho Foreign Car Parts
02.2005 - 01.2007
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Kept detailed records of deliveries and money received from customers.

Education

Basic Education

Riverside Community College
Moreno Valley, CA

High School Diploma -

March Valley Academic Center
Moreno Valley, CA
06.2003

Skills

  • Punctual and Reliable
  • Basic Housekeeping
  • Cleaning and Sanitation
  • ID Verification
  • Flexible Schedule
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Service and Assistance
  • Data Entry
  • Entry Level Bookkeeping
  • File Management
  • Professional Demeanor

Timeline

Gas Station Attendant

Shell
12.2015 - 03.2016

Receptionist

Higgin's Accountancy, Inc.
01.2007 - 09.2009

Auto Parts Delivery Driver

Rancho Foreign Car Parts
02.2005 - 01.2007

Basic Education

Riverside Community College

High School Diploma -

March Valley Academic Center

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Shannon Findley