Shannon Findley
Moreno Valley,CA
Summary
I am a very compassionate and loving woman, with enthusiasm towards recovery. I currently have 1+ years of sobriety and am eager to encourage and support others in their recovery journey.
Overview
11
11
years of professional experience
Work History
Gas Station Attendant
Shell
Hemet, CA
12.2015 - 03.2016
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Pumped gas for guests and took payments.
- Maintained inventory of all saleable items.
- Facilitated sales of services and goods.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Promoted special offers and discounts to customers to maximize sales.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
Receptionist
Higgin's Accountancy, Inc.
Riverside, CA
01.2007 - 09.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
- Tracked important information in spreadsheets and ran reports or generated graphs using data.
Auto Parts Delivery Driver
Rancho Foreign Car Parts
Moreno Valley, CA
02.2005 - 01.2007
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Successfully avoided time delivery delays by carefully planning best routes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Kept detailed records of deliveries and money received from customers.
Education
Basic Education
Riverside Community College
Moreno Valley, CAHigh School Diploma -
March Valley Academic Center
Moreno Valley, CA06.2003
Skills
- Punctual and Reliable
- Basic Housekeeping
- Cleaning and Sanitation
- ID Verification
- Flexible Schedule
- Problem-Solving
- Teamwork and Collaboration
- Customer Service and Assistance
- Data Entry
- Entry Level Bookkeeping
- File Management
- Professional Demeanor
Timeline
Gas Station Attendant
Shell
12.2015 - 03.2016
Receptionist
Higgin's Accountancy, Inc.
01.2007 - 09.2009
Auto Parts Delivery Driver
Rancho Foreign Car Parts
02.2005 - 01.2007
Basic Education
Riverside Community College
High School Diploma -
March Valley Academic Center