Shannon Flood
West Palm Beach
Summary
Detail-oriented installer with expertise in door and window installation, framing, and worksite organization. Known for enhancing customer satisfaction through quality craftsmanship and effective communication.
Overview
17
17
years of professional experience
Work History
Window and Door Installer
Window Replacement Group
Palm Beach Gardens, FL
11.2014 - Current
- Installed windows and doors in residential and commercial properties, ensuring quality craftsmanship and adherence to safety standards.
- Collaborated with project managers to assess installation requirements and deliver optimal solutions for clients.
- Trained and mentored junior installers on best practices, installation techniques, and customer service excellence.
- Conducted site evaluations to determine measurements and specifications for accurate window and door installations.
- Utilized power tools and equipment safely while maintaining a clean work environment to enhance operational efficiency.
- Developed strategies to streamline installation processes, reducing turnaround times while improving overall service delivery.
- Resolved client concerns post-installation, fostering strong relationships through effective communication and problem-solving skills.
- Implemented quality control measures to ensure compliance with industry standards and enhance customer satisfaction ratings.
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
- Prepared job site for set up and tear down with appropriate supplies and materials.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Repaired damaged doors, windows and other structures.
- Measured, cut and installed drywall, paneling and other materials.
- Managed inventory of tools, supplies and equipment.
- Installed insulation, trim and other finishing touches.
- Built and hung custom doors and frames.
- Specialized in foundations, framing and finish carpentry.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Cut and shaped materials to meet outlined measurements.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Inspected buildings to identify repair needs.
- Safely operated electric cordless and hammer drills and cutting torches.
Behavioral Health Technician
Royal Recovery
Palm Beach Gardens, FL
10.2013 - 09.2014
- Assisted in implementing individualized treatment plans for patients to enhance recovery outcomes.
- Monitored patient behaviors and provided timely interventions to ensure safety and support.
- Collaborated with multidisciplinary teams to assess patient needs and adjust care strategies.
- Documented patient progress accurately, maintaining compliance with regulatory standards.
- Conducted client rounds to check on residents.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Performed client intake procedures according to internal standards for new admissions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Administered drug tests.
Construction Worker
Weston Concrete And Materials
Palm Beach Gardens, FL
10.2011 - 12.2013
- Operated heavy machinery to perform excavation and site preparation tasks.
- Collaborated with team members to ensure efficient concrete pouring and finishing processes.
- Maintained tools and equipment, ensuring readiness for daily operations.
- Assisted in implementing safety protocols, contributing to a safer work environment.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
Roofing Laborer
Altec Roofing
Palm Beach Gardens, FL
01.2009 - 09.2011
- Installed roofing systems according to safety standards and project specifications.
- Assisted in the setup and maintenance of tools and equipment for roofing projects.
- Collaborated with team members to ensure timely project completion and quality assurance.
- Conducted regular inspections of materials and worksite for safety compliance.
- Operated various tools, including nail guns and saws, to complete roofing tasks efficiently.
- Maintained clean and organized work areas to promote efficiency and safety standards.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
Education
Welding
North Technical Education Center
Riviera Beach, FL06-2026
Skills
- Heavy lifting
- Framing
- Door and window installation
- Installation methods
- Worksite organization
- Teamwork and collaboration
- Reliability
- Carpentry and woodworking
- Hand and power tools
- Demolition and cleanup
- Commercial and residential jobs
- Measurements and calculations
Timeline
Window and Door Installer
Window Replacement Group
11.2014 - Current
Behavioral Health Technician
Royal Recovery
10.2013 - 09.2014
Construction Worker
Weston Concrete And Materials
10.2011 - 12.2013
Roofing Laborer
Altec Roofing
01.2009 - 09.2011
Welding
North Technical Education Center