Shannon Freda
Pawling,NY
Summary
Senior Human Resources Generalist with extensive expertise in benefits, compensation, and recruitment. Proven leadership and communication abilities drive high productivity and efficient task execution. Specialized in employee relations, talent acquisition, and regulatory compliance, ensuring effective HR operations. Committed to fostering a positive workplace environment through strong problem-solving and adaptability skills.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
HR Generalist HR Consulting Lead
Reynolds & Rowella LLP
Ridgefield, CT
03.2025 - Current
- Managed HR operations for 75 employees, overseeing payroll, benefits, and compliance.
- Advised partners on workforce planning and succession planning strategies.
- Conducted multi-state HR compliance audits and implemented corrective action plans.
- Led performance management processes, focusing on coaching and communication.
- Developed HR consulting division, including service offerings and pricing models.
- Directed multi-state HR consulting engagements involving audits and handbook development.
- Served as primary advisor on compliance and employee relations issues.
- Collaborated with Business Development to define project scopes and support revenue growth.
Human Resources Generalist
Pear Core Solutions
New York, NY
12.2024 - 02.2025
- Delivered strategic HR support to multi-industry clients in compliance, payroll, and benefits administration.
- Developed and updated employee handbooks, policies, and compliance frameworks for organizational alignment.
- Conducted comprehensive HR audits, including I-9 verification and wage compliance assessments.
- Managed ACA, COBRA, and FMLA processes while liaising with benefits vendors for efficiency.
- Led full-cycle recruitment and onboarding processes across multiple organizations.
- Guided clients through employee relations issues, investigations, and performance improvement initiatives.
- Conducted exit interviews to collect feedback aimed at enhancing workplace culture.
Benefits & Leave Specialist (North America)
The Body Shop, N.A.
New York, NY
01.2022 - 03.2024
- Administered benefits and leave programs for over 1,300 U.S. and Canadian employees, ensuring compliance across jurisdictions.
- Developed governance models to standardize benefits and leave processes throughout North America.
- Managed ADA, FMLA, STD/LTD, and provincial leaves, enhancing procedural clarity for employees.
- Created communication materials to increase employee awareness of leave policies and options.
- Identified and executed cost-saving initiatives in benefits administration.
- Supported severance, store closures, and COBRA continuation processes effectively.
- Provided clear guidance to employees regarding leave options and procedures.
- Streamlined benefits administration by implementing best practices and compliance measures.
Education
Bachelor of Science (B.S.) - Human Resource Management
Southern New Hampshire University
Hooksett, NH11-2022
Skills
- HR Strategy & Leadership
- Organizational Design & Development
- Workforce Planning & Succession Planning
- Talent Management & Performance Management
- Employee Relations Management
- Employment Law & HR Compliance
- Diversity, Equity & Inclusion (DEI)
- Benefits & Leave Management
- Total Rewards Management
- Payroll Administration
- HRIS Implementation & Optimization
- HR Audits & Risk Mitigation
- Process Optimization
- Policy Development
Certification
SPHR – Senior Professional in Human Resources (HRCI), 10/08/25
Selected Achievements
- Increased HR consulting revenue from approximately $70K to $200K in eight months through expanded networking activity, relationship-building, and a strong referral pipeline.
- Developed a full library of 50+ HR SOPs and process guides, creating a scalable operational framework that ensured consistency, compliance, and continuity of HR functions.
- Improved employee engagement by approximately 50% by cultivating a high-trust, approachable HR environment that encouraged open communication across all levels.
Timeline
HR Generalist HR Consulting Lead
Reynolds & Rowella LLP
03.2025 - Current
Human Resources Generalist
Pear Core Solutions
12.2024 - 02.2025
Benefits & Leave Specialist (North America)
The Body Shop, N.A.
01.2022 - 03.2024
Bachelor of Science (B.S.) - Human Resource Management
Southern New Hampshire University