Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Shannon Freeman

Williamston,SC

Summary


Motivated and detail-oriented Human Resource Manager with ten plus years of experience. Specializing in leadership, relationship building and collaboration. Skilled in developing and implementing HR initiatives and procedures in fast-paced manufacturing environments. Seeking to exceed expectations while focusing on supporting employees to increase revenue for the organization.

Overview

21
21
years of professional experience

Work History

Human Resources Manager

McAlister Design & Automation-Wauseon Machine
Greenville, SC
05.2020 - Current
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Provided HR consultation services to leadership and department heads.
  • Handled employee discipline and termination to address policy infractions.
  • Organized team building activities to foster collaboration among staff members.
  • Aligned HR policies with federal and local regulations.
  • Developed employee orientation and training programs for new hires.
  • Conducted background checks and reference checks of prospective employees.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Held exit interviews and documented information discussed with employees.
  • Assisted in employee recruitment, hiring and interview processes.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Ensured compliance with federal, state and local employment laws.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Dealer Relations & Registration

Carolina Auto Auction
Williamston, SC
05.2017 - 05.2020
  • Registered automotive dealer accounts for auction bidding and ensured proper licensing compliance.
  • Processed weekly purchases for owner financed floorplan using QuickBooks accounting.
  • Delivered excellent customer service to enhance dealer experience and increase auction revenue.
  • Printed dealer ID cards for auction bidder identification and access.
  • Assisted clients with repossessed car redemptions, facilitating smooth transactions.
  • Completed administrative tasks, maintaining accurate paperwork and documentation.

Human Resources Generalist & Benefits Manager

Group of Patriots
Easley, SC
01.2013 - 05.2017
  • Developed employee handbook, including design and layout.
  • Conducted background checks, reference checks and employment verification.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
  • Created and modified job descriptions within all departments.
  • Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
  • Organized company events such as team building exercises or holiday parties to foster a positive work environment.
  • Coordinated training and development programs to enhance employee skills and support career growth.
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.

Human Resources Manager

Travelier Outfitters
Greenville, SC
06.2005 - 06.2013
  • Administered benefits for 20 eligible employees and ensured compliance with federal and state laws.
  • Processed weekly payroll to maintain accurate employee compensation.
  • Addressed inquiries from employees and the owner regarding new-hire activities and employee relations.
  • Reviewed and enforced compliance with company policies and legal regulations.
  • Advised owner on effective corrective actions for employee performance issues.
  • Maintained up-to-date personnel records by editing employee information accurately.

Owner

A Bit of Whimsy
Easley, SC
08.2004 - 09.2014
  • Opened and operated a small gift retail store-front.
  • Delivered excellent customer service by greeting and assisting each customer, increasing revenue.
  • Addressed customer inquiries and resolved complaints.
  • Ordered and stocked inventory when shipments were received.
  • Trained and supervised employees engaged in sales, inventory maintenance and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Analyzed marketing information and translated it into strategic plans for profitability.

Education

Human Resources

Clemson University

Bachelor of Science - Clothing, Textiles & Merchandising

Western Carolina University

Skills

  • Self-motivated and organized
  • Trustworthy
  • Payroll processing experience
  • Continuous improvement mindset
  • Multitasking capacity
  • Regulatory HR compliance knowledge
  • File and records management skills
  • UKG, ADP & QuickBooks proficiency
  • OSHA 10 General Industry certificate
  • I-9 certification
  • Strong writing skills
  • Employee training and development
  • Effective communication skills

Affiliations

  • Notary Public State of South Carolina
  • National SHRM member
  • Local Greenville SHRM member
  • Employee Relations Law Series completion-Greenville Technical College
  • SHRM Essentials of HR Management course completion-Greenville Technical College

References

References available upon request.

Timeline

Human Resources Manager

McAlister Design & Automation-Wauseon Machine
05.2020 - Current

Dealer Relations & Registration

Carolina Auto Auction
05.2017 - 05.2020

Human Resources Generalist & Benefits Manager

Group of Patriots
01.2013 - 05.2017

Human Resources Manager

Travelier Outfitters
06.2005 - 06.2013

Owner

A Bit of Whimsy
08.2004 - 09.2014

Human Resources

Clemson University

Bachelor of Science - Clothing, Textiles & Merchandising

Western Carolina University

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