Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Fukano

Covington,KY

Summary

Dynamic and results-driven professional with a proven track record at Big Lots, excelling in team leadership and problem resolution. Skilled in time management and critical thinking, I effectively streamlined operations and enhanced customer satisfaction. Adaptable and self-directed, I thrive in fast-paced environments, consistently delivering exceptional results.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Freight Processing Lead

Big Lots
03.2021 - 03.2025
  • Lead freight team in unloading trucks, stocking freight and keeping the back room clean while maintaining inventory
  • Worked with vendors
  • Built displays as well as remerchandising aisles
  • Was also manager support, tended to all managerial duties if management team was unable
  • Cashiered and processed returns and rentals as well as also working in the furniture sales department
  • Resolved problems, improved operations and provided exceptional service.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked well in a team setting, providing support and guidance.
  • Applied effective time management techniques to meet tight deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Cashier

Dollar Tree
09.2020 - 05.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Home Goods Lead

Burlington Coat Factory
10.2012 - 08.2019
  • Developed strong communication and organizational skills through working on group projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Unloaded trucks
  • Stocked and secured merchandise
  • Built displays
  • Maintained department
  • processed layaways and returns
  • cashiered

Education

Associate of Science - Medical Administrative Assistant

Kentucky College of Business
Florence, KY
05-1996

Skills

  • Time management
  • Recordkeeping
  • Self-Directed
  • Critical thinking
  • Multitasking Abilities
  • Good Telephone Etiquette
  • Organization and time management
  • Team building
  • Problem resolution
  • Quality assurance
  • Supervision and leadership
  • Task prioritization
  • Dependable and responsible
  • Social perceptiveness
  • Flexible and adaptable

Timeline

Freight Processing Lead

Big Lots
03.2021 - 03.2025

Cashier

Dollar Tree
09.2020 - 05.2021

Home Goods Lead

Burlington Coat Factory
10.2012 - 08.2019

Associate of Science - Medical Administrative Assistant

Kentucky College of Business

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