Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shannon Fulp

Winston-Salem,NC

Summary

Compassionate social worker with several years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.

Overview

25
25
years of professional experience

Work History

Social Worker Ill

Guilford County DSS
Greensboro, NC
10.2023 - Current
  • Participated in professional development activities such as seminars, workshops, trainings.
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
  • Educated clients about the impact of trauma on mental health and well-being.

Social Worker III

Guilford County DSS
Greensboro, NC
10.2023 - Current
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
  • Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
  • Provided crisis intervention services, as needed.

Program Coordinator

Baptist Children's Homes of North Carolina
Thomasville, NC
07.2017 - 10.2023
  • Evaluated performance data against established objectives to measure success of programs.
  • Ensured timely completion of project deliverables within budget constraints.
  • Prepared reports on progress towards program goals for management review.
  • Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
  • Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.

Therapeutic Foster Care Coordinator

ACI Support Specialists
Winston-Salem, NC
04.2010 - 07.2017
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Monitored and evaluated patient progress, adjusting treatment plans as needed.
  • Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Responded promptly to inquiries from patients regarding their care plans.

Intensive In-Home Counselor

Beyond Expectations Fan Page
Winston-Salem, NC
05.2010 - 12.2010
  • Established a trusting relationship with clients by providing support and guidance through difficult times.
  • Conducted home visits to assess the client's environment, safety, and well-being.
  • Developed treatment plans to address mental health issues and behavior problems.
  • Maintained detailed records of all interactions with clients including notes from sessions and assessments.
  • Contributed feedback and suggestions on policies and procedures related to Intensive In-Home Counseling services.

Case Manager

Top Priority Care Services
Winston-Salem, NC
02.2009 - 04.2010
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Monitored client progress through regular follow-up contacts.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Attended court hearings as a representative of the organization when needed.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Collaborated with other service providers to ensure continuity of care for clients.

Case Manager

New Light Living Choices
Winston-Salem, NC
04.2008 - 01.2009
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Monitored client progress through regular follow-up contacts.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Conducted home visits to assess the safety of living environments for clients.
  • Supported family members by providing information on local support groups.

Case Manager Supervisor

Embrenche
Winston-Salem, NC
06.2006 - 01.2008
  • Managed a budget for case management activities including training, travel, supplies.
  • Analyzed data from reports on caseloads, outcomes and trends in order to identify areas of improvement.
  • Monitored caseloads for timely completion of tasks and client outcomes.
  • Advised Case Managers on appropriate interventions based on individual client needs.
  • Resolved conflicts between clients, families, care providers, and other stakeholders involved in the case management process.
  • Provided resources and referrals to clients as needed.
  • Participated in interdisciplinary team meetings with other health professionals to coordinate services for complex cases.
  • Conducted weekly meetings with Case Managers to review cases and discuss any issues or concerns.
  • Assisted Case Managers with problem solving difficult cases or developing individualized service plans.
  • Provided crisis intervention services when needed.

One-On-One Aide

People Helping People In Hernando County
Winston-Salem, NC
01.2005 - 06.2006
  • Participated in team meetings regarding progress or lack thereof towards goals established for each individual case.
  • Observed changes in client's condition or behavior and reported any concerns to supervisor or health care provider immediately.
  • Encouraged independence through positive reinforcement of self-care activities.
  • Created a safe environment for the client by following safety protocols and utilizing appropriate safety equipment when necessary.

Special Education Teacher

WSFCS- Ashley Elementary Magnet School
Winston-Salem, NC
11.1999 - 06.2005
  • Provided instruction in academic, communication, and social skills to special education students.
  • Conducted assessments of student performance and provided feedback to parents.
  • Monitored the educational progress of each student according to established timelines.
  • Participated in professional development activities related to teaching strategies for special education students.
  • Collaborated closely with related services providers such as speech therapists.
  • Instructed special education classes using evidence-based practices.
  • Organized field trips or community experiences to enhance learning opportunities for special education students.
  • Collaborated with other educators and professionals to design instructional plans.
  • Created a safe environment conducive to learning for special education students.

Education

Master of Science -

University of Phoenix
Online
06-2012

Bachelor of Arts - Psychology with minor in Elementary Education

North Carolina A & T State University
Greensboro, NC
05-1996

Ph.D. - Psychology

North Central University
Online

Skills

  • Policy Planning
  • Behavioral therapy
  • Educational Support
  • Treatment Planning
  • Cognitive behavioral therapy
  • Crisis Intervention

Accomplishments

  • Completed a Christian Leadership Academy in November 2020.
  • Past Worthy Matron of the Order of the Eastern Stars
  • Enrolled in Emerging Professional Academy, expected graduation September 2024

Timeline

Social Worker Ill

Guilford County DSS
10.2023 - Current

Social Worker III

Guilford County DSS
10.2023 - Current

Program Coordinator

Baptist Children's Homes of North Carolina
07.2017 - 10.2023

Intensive In-Home Counselor

Beyond Expectations Fan Page
05.2010 - 12.2010

Therapeutic Foster Care Coordinator

ACI Support Specialists
04.2010 - 07.2017

Case Manager

Top Priority Care Services
02.2009 - 04.2010

Case Manager

New Light Living Choices
04.2008 - 01.2009

Case Manager Supervisor

Embrenche
06.2006 - 01.2008

One-On-One Aide

People Helping People In Hernando County
01.2005 - 06.2006

Special Education Teacher

WSFCS- Ashley Elementary Magnet School
11.1999 - 06.2005

Master of Science -

University of Phoenix

Bachelor of Arts - Psychology with minor in Elementary Education

North Carolina A & T State University

Ph.D. - Psychology

North Central University
Shannon Fulp