Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Gabrielse

Dallas,TX

Summary

Well-qualified Human Resource Manager with strong knowledge of office administration and common human resources operations. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Resources Manager

White Rock Coffee
03.2023 - Current
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for organization.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Devised hiring and recruitment policies for 80-employee company.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Human Resources Assistant

White Rock Coffee
09.2021 - 03.2023
  • Managed schedule for 60+ employees across 7 locations.
  • Maintained employee files and office organization.
  • Streamlined recruitment process for efficiency, reducing time-to-fill job vacancies.
  • Provided friendly assistance to new hires throughout interviewing and hiring process.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Coordinated orientations and training for new employees.
  • Assisted in identifying staffing needs and lowering labor costs.
  • Assisted with payroll preparation.

Manager

White Rock Coffee
04.2019 - 09.2021
  • Oversaw daily coffee shop operations according to company policies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Approved regular payroll submissions for employees.
  • Ordered supplies, coordinated receiving, and oversaw storage in compliance with health code requirements.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals in areas of concern.

Education

High School Diploma -

Homeschool
Denton, TX
05.2013

Skills

  • Payroll Administration
  • Benefits Administration
  • Employee Relations
  • Personnel Recruitment
  • Hiring and Retention
  • Mandatory Reporting
  • Maintaining Employee Records
  • Employee Handbook Development
  • Scheduling

Certification

Specialty Coffee Association

Sensory Skills Intermediate Level Course- 2020


Timeline

Human Resources Manager

White Rock Coffee
03.2023 - Current

Human Resources Assistant

White Rock Coffee
09.2021 - 03.2023

Manager

White Rock Coffee
04.2019 - 09.2021

High School Diploma -

Homeschool

Similar Profiles

CREATE PROFILE
Shannon Gabrielse