Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Software
Interests
Languages
Timeline
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Shannon Gancos

Shannon Gancos

511 E 6th St. Spencerville,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

23
23
years of professional experience

Work History

Small Business Owner

Extreme Freeze Specialties
Spencerville, Ohio
06.2023 - Current
  • Developed business plans and strategies to grow small business.
  • Created budgets and monitored expenses to stay within budget limits.
  • Designed customer loyalty programs to increase sales revenue.
  • Implemented efficient processes for ordering inventory and tracking deliveries.
  • Oversaw daily operations of small business including customer service and financial management.
  • Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Participated in local community activities to promote the brand's visibility and reputation.
  • Identified new technologies that could be used to improve efficiency and productivity.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Researched similar businesses to determine competitive advantages.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

Retirement Planner

Golden Reserve
07.2022 - 11.2022
  • Generate new business through B2C sales
  • Researched venue and supplier options to make recommendations for events.
  • Presented sales demonstrations tailored to individual Client Needs
  • Utilized selling strategies to uncover client's largest financial risks and provided personalized solutions for those risks

Sales Consultant

Sysco Food Services of Detroit
07.2015 - 07.2022
  • Created successful strategies to develop and expand customer sales.
  • Developed targeted lists and new business opportunities, accelerating the sales process to achieve results.
  • Demonstrated product features to align with customer needs.
  • Fostered relationships with customers to expand customer base and retain business.
  • Actively managed 45-55 customers totaling 4 million in annual sales.
  • Weekly sales $90,000
  • Weekly gross profit dollars $10,000
  • B2B selling with a focus on sales penetration, new business development, and retention.
  • Generated new business by implementing selling strategies, implemented by Sysco, through prospecting and cold calling.
  • Oversaw the entire onboarding process of each new account.
  • Increased customer profitability by providing products and business expertise
  • Maintained accounts receivable
  • Succeeded annual sales goals, new business 11% growth and existing business 30% growth.

President

RS Lee Enterprises DBA Padrone's Pizza
08.2001 - 04.2015
  • Analyzed financial statements and forecasts to improve programs, performance and policies.
  • Trained new employees to perform duties.
  • Administered finances and led business operations by running payroll, making bank deposits, and analyzing income and expenses to maintain cost-effective operations.
  • Developed successful marketing plans to increase sales and profits while managing costs.
  • Reconciled daily transactions, balanced cash registers, and deposited the restaurant's earnings at the bank.
  • Delegated work to staff, setting priorities and goals.
  • Managed food preparation, guest interaction, quality control, and customer relations.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained staff, facilitated staff meetings and spearheaded menu development.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Explained goals and expectations required of trainees.

Education

BACHELOR OF SCIENCE - Middle Childhood Education

BOWLING GREEN STATE UNIVERSITY
05.2003

HIGH SCHOOL DIPLOMA -

ELIDA HIGH SCHOOL
05.1998

Skills

  • Team Leadership
  • Supervision and Training
  • Staff Scheduling
  • Performance Evaluation and Monitoring
  • Customer Relationship Management (CRM)
  • Salesforce & Microsoft Office
  • Territory Sales
  • Relationship Selling
  • Product Management and Pricing
  • B2B and B2C Sales
  • Inside and Outside Sales
  • Account Management
  • Multi-tasking
  • Prospecting and cold calling
  • Staff Development
  • Hiring and Onboarding
  • Cost control and analysis
  • Organizational Skills
  • Personnel development
  • Store operations oversight
  • Employee supervision and motivation
  • Merchandise planning
  • Budgeting and cost control
  • Sales professional

References

References available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPaid sick leave401k match

Software

Microsoft Word

Microsoft Excel

Salesforce

CRM

Interests

Pickleball

Languages

English
Native language

Timeline

Small Business Owner

Extreme Freeze Specialties
06.2023 - Current

Retirement Planner

Golden Reserve
07.2022 - 11.2022

Sales Consultant

Sysco Food Services of Detroit
07.2015 - 07.2022

President

RS Lee Enterprises DBA Padrone's Pizza
08.2001 - 04.2015

BACHELOR OF SCIENCE - Middle Childhood Education

BOWLING GREEN STATE UNIVERSITY

HIGH SCHOOL DIPLOMA -

ELIDA HIGH SCHOOL

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Shannon Gancos