- Enjoy participating Going to the Gym for overall physical and mental well-being
- Horseback Riding
- Backpacking and Hiking
- Music
- Volunteering
Shannon Gann
Student At CTU
Summary
Manufacturing professional prepared for high-paced environments, ensuring product quality and consistency. Known for adaptability and reliability, consistently meeting production targets and maintaining equipment. Strong focus on teamwork and collaboration, displaying mechanical aptitude and attention to detail.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
29
29
years of professional experience
Work History
Shift Operator
CANNON AUTOMOTIVE SOLUTIONS
Bowling Green, KY
01.2023 - 06.2024
- Operated and monitored production machinery to ensure efficient workflow and quality standards.
- Conducted routine inspections and maintenance on equipment to minimize downtime and enhance reliability.
- Collaborated with team members to troubleshoot operational issues, improving response times and productivity.
- Implemented safety protocols to maintain a secure work environment and comply with regulatory requirements.
- Trained new operators on machinery operation, safety procedures, and best practices for efficiency.
- Assisted management in monitoring employee performance and providing constructive feedback for growth.
- Reduced equipment downtime by performing routine maintenance and addressing issues proactively.
Assembly Line Production Worker
Rhenus Logistics
Bowling Green, KY
03.2022 - 08.2024
- Operated assembly line machinery, ensuring efficient production flow and minimizing downtime.
- Conducted quality checks on finished products to meet organizational standards.
- Collaborated with team members to streamline processes and enhance workflow efficiency.
- Trained new employees on safe operational procedures and equipment handling.
- Operated 7 Major machines used in production processes.
- Completed daily inspection of machines and equipment.
Assistant Store Manager
Dollar General Store
Plano, KY
06.2021 - 03.2023
- Led store operations, ensuring compliance with company policies and procedures.
- Mentored and trained staff on customer service excellence and operational best practices.
- Optimized inventory management processes to enhance product availability and reduce waste.
- Developed staff schedules to maintain adequate coverage during peak hours, improving service efficiency.
- Implemented loss prevention measures, reducing shrinkage through effective employee training and monitoring.
- Coordinated promotional displays and in-store events to drive customer engagement and sales growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managing 120+ customers a day.
Customer Care Representative
Walmart
Bowling Green, KY
03.2020 - 06.2021
- Resolved customer inquiries and concerns through effective communication and problem-solving techniques.
- Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout experience.
- Collaborated with team members to streamline workflow and enhance customer satisfaction levels.
- Trained new staff on company policies, customer service protocols, and operational procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Delivered comprehensive product support, assisting customers with troubleshooting and usage guidance.
- Managing over 300+ customers a day.
Product Inspector
Microporous LLC • Piney Flats, TN
Piney Flats, TN
12.2018 - 03.2020
- Inspected products for quality compliance, ensuring adherence to industry standards.
- Conducted visual and dimensional inspections using calibrated measuring tools.
- Documented inspection results and communicated findings to production teams.
- Identified defects and implemented corrective actions to enhance product quality.
- Enhanced product quality by conducting thorough inspections and identifying defects in a timely manner.
- Reordered raw materials and finished parts to maintain accurate inventory.
- Efficiently managed workload by prioritizing tasks based on urgency, complexity, and potential impact on overall operations.
- By sending 1000's of Product out dail.
Driver, Warehouse Orders
Tennessee Floral and Supplies
Bristol, TN
02.2018 - 02.2020
- Operated delivery vehicles efficiently to transport warehouse orders to designated locations.
- Assisted in loading and unloading goods, ensuring accurate inventory management.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Collaborated with warehouse staff to optimize order fulfillment processes and minimize delays.
- Implemented improved routes for timely deliveries, increasing overall efficiency in logistics operations.
- Maintained safe driving records by strictly following traffic rules and regulations.
Deboxer, Packer, Picker
Home Shopping Network (HSNi)
Piney Flats, TN
09.2016 - 06.2018
- Operated packaging machinery to ensure efficient and accurate product handling.
- Collaborated with team members to maintain workflow efficiency during peak periods.
- Inspected products for quality assurance before packing and shipping.
- Maintained organized packing stations to optimize space and streamline processes.
- Trained new staff on proper packing techniques and safety protocols.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Mechanical Assembler
Quick Fuel
Bowling Green, KY
04.2015 - 08.2016
- Assembled mechanical components to meet production specifications and quality standards.
- Operated tools and equipment efficiently while adhering to safety protocols.
- Collaborated with team members to optimize assembly line performance and reduce downtime.
- Trained new employees on assembly techniques and safety procedures to enhance team productivity.
- Inspected finished products for defects, ensuring compliance with quality assurance guidelines.
- Implemented process improvements that increased workflow efficiency and reduced material waste.
- Coordinated maintenance of assembly machinery to prevent operational disruptions and ensure reliability.
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
Registered Nurse
Vanderbilt Medical Center
Nashville, TN
07.2000 - 03.2015
- Delivered comprehensive patient care, including assessments, medication administration, and health education.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Mentored junior nursing staff on best practices and clinical procedures to enhance team performance.
- Streamlined patient admission processes, improving efficiency and reducing wait times in critical care units.
- Conducted regular training sessions on infection control protocols, ensuring compliance with safety standards.
- Analyzed patient data to identify trends, facilitating timely interventions and improved outcomes.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Team Leader Manager
McDonald's
Bowling Green, KY
05.1995 - 06.2019
- Led team in executing strategic initiatives to enhance operational efficiency.
- Developed training programs to improve team performance and skillsets.
- Streamlined communication processes, fostering collaboration across departments.
- Implemented performance metrics to assess and improve team productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
Education
Bachelor of Science - Business Analytics
Colorado Technical University
Colorado Springs, CO01-2027
Bachelor of Science - Nursing
University of Kentucky
Lexington, KY06-2000
High School Diploma -
Warren East High School
Bowling Green, KY05-1996
Skills
- Safety procedures
- Hand-eye coordination
- Workplace cleanliness
- Quality control analysis
- Quality control
- Critical thinking
- Attention to detail
- Work order review
- Problem-solving
- Reading comprehension
- Time management
- Packaging techniques
- Multitasking and organization
- Power tool usage
Interests
Timeline
Shift Operator
CANNON AUTOMOTIVE SOLUTIONS
01.2023 - 06.2024
Assembly Line Production Worker
Rhenus Logistics
03.2022 - 08.2024
Assistant Store Manager
Dollar General Store
06.2021 - 03.2023
Customer Care Representative
Walmart
03.2020 - 06.2021
Product Inspector
Microporous LLC • Piney Flats, TN
12.2018 - 03.2020
Driver, Warehouse Orders
Tennessee Floral and Supplies
02.2018 - 02.2020
Deboxer, Packer, Picker
Home Shopping Network (HSNi)
09.2016 - 06.2018
Mechanical Assembler
Quick Fuel
04.2015 - 08.2016
Registered Nurse
Vanderbilt Medical Center
07.2000 - 03.2015
Team Leader Manager
McDonald's
05.1995 - 06.2019
Bachelor of Science - Business Analytics
Colorado Technical University
Bachelor of Science - Nursing
University of Kentucky
High School Diploma -
Warren East High School