Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shannon Gannon

Shannon Gannon

DELEVAN,NY

Summary

I have always had a drive to work & provide my best. In 2012 my client was put on a new medication that changed his mental state. The client had a physical altercation with another staff member & in the process of breaking up the incident, my neck was broken. I hold no ill will towards my client and we enjoy seeing each other around town.

It took me many surgeries and many years to get back to my physical self. I am ready and well to fully embrace working again for a good company. I would like to get off of SSDI. I miss engaging with a variety of people and putting my compassionate skills to work.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Resident Instructor

WNY Departmental Disabilities Service Organization
01.2007 - 12.2012
  • Enhanced Client understanding by incorporating real-life scenarios and hands-on activities in Society.
  • Provide Status Reports Monthly on Clients Achievements or Downfalls. Add Suggestions for Positive Changes to Clients Disabilities to Psychologist
  • Monitor & Administer Medications
  • Advocate for Client's Work or Medical
  • Dietary Aide & Teaching Self Care
  • Teaching Financial Management
  • Providing My Therapy Dog to Clients daily for Their Therapy

Group Home Counselor & Medical Advocate

SASI
03.2004 - 01.2007
  • Improved client well-being by developing and implementing personalized care plans.
  • Enhanced group dynamics through facilitating regular counseling sessions and team-building activities.
  • Increased client independence by teaching essential life skills, such as budgeting and cooking.
  • Maintained a safe and supportive environment for clients, conducting regular safety checks and addressing conflicts immediately.
  • Monitor & Administer Medications
  • Advocate for Clients with Doctors & Work Groups

Executive Employee

TPG SATELLITES
04.1998 - 12.2008
  • Account Management
  • Acquiring Businesses to Work with
  • Managed budgets with fiscal responsibility
  • Scheduling
  • Technical Troubleshooting
  • Purchase Processing
  • Inventorying
  • Equipment installation
  • Electrical Wiring
  • Field Installation
  • Equipment Education

Distributor Specialist

Empire State News
02.1996 - 04.1998
  • Increased customer satisfaction by providing exceptional service and timely deliveries.
  • Attend weekly briefings with staff & management
  • Service a sector of stores
  • Established strong relationships with clients through consistent communication and followups.
  • Rotate Merchandise
  • Arrange Promotional Materials

Personal Home Care Aide

Private Client
01.1994 - 03.1996
  • Improved client's daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
  • Enhanced client's emotional well-being by offering companionship and engaging conversations.
  • Ensured the safety and comfort of clients through close monitoring and quick response to any changes in their health condition.
  • Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
  • Advocate with Doctors at appointments.
  • Provide Transportation for Outings to Parks and Events

Education

GED -

Hamburg High School
Hamburg, NY
02.1991

Skills

  • Teaching strategies
  • Caring & Being Supportive
  • Motivational Techniques
  • Subject matter expertise
  • Self Motivation
  • Problem-solving abilities
  • Effective Communication
  • Multitasking Abilities
  • Nonviolent Crisis Intervention
  • Group and individual instruction
  • Behavior Modification Techniques
  • Task Prioritization

Certification

CPR Certification & First Aid

Nutritional Certification

Medical Assistant

SKIP Training

Fire Safety Training

Behavioral Health Training

Satellite Installation Certified



Timeline

Resident Instructor

WNY Departmental Disabilities Service Organization
01.2007 - 12.2012

Group Home Counselor & Medical Advocate

SASI
03.2004 - 01.2007

Executive Employee

TPG SATELLITES
04.1998 - 12.2008

Distributor Specialist

Empire State News
02.1996 - 04.1998

Personal Home Care Aide

Private Client
01.1994 - 03.1996

GED -

Hamburg High School
Shannon Gannon