Extremely personable, reliable, with 8 years of administrative and support experience. I have the ability to lead and encourage my team and am highly motivated to excel. I am a people-oriented professional with excellent communication skill. I maintain attention to detail, organizational skills, and the ability to learn and adapt to concepts quickly.
Hi, I’m
Shannon Gearing
Santa Rosa,CA
Summary
Overview
7
years of professional experience
Work History
RedfinSacramento Market, CA
Transaction Coordinator, Team Assistant
03.2021 - 04.2023
Job overview
- Drafted contracts, purchase agreements, closing statements and addendums. Audited property contracts, disclosures and reports.
- Enhanced customer satisfaction by effectively and swiftly resolving issues and having close communication and good relationships with clients and agents.
- Established key business relationships within industry professionals by using responsiveness, efficiency, positivity, and accuracy
- Scheduled, maintained, and updated calendar events- Managed multiple transactions at a time, ensuring all deadlines were met and closing of the deals went as smooth as possible- Closed over 300 deals, as of March 2023
- Worked closely with 8-10 successful agents at a time, understanding their needs and best communication styles for success
- Motivated and encouraged team members to succeed. Offering assistance and guidance.
- Assisted acquisition specialists in successful purchasing and buying of homes through Redfin, managing timelines, contracts, and working closely with unrepresented clients to ensure they have what is needed.
- Piloted listing program with outside company, working through the beginning stages and running table talks, and teaching sessions, for other team members to learn.
- Worked on expansion projects to better recognize and support, support staff nation wide
FPI Management Inc.Santa Rosa, CA
Assistant Community Director
07.2020 - 02.2021
Job overview
- Managed 150-unit Residential property, including collecting rent, assigning maintenance and recommending evictions.
- Handled administrative tasks such as preparing new contracts and managing month-end closing process.
- Improved quality of life for residents by directing repairs and managing ongoing facility maintenance.
- Executed expense management, Generated and filed accounts payable invoices with corporate office.
- Directly Managed a team of 2 leasing consultants and 2 Maintenance technicians
- Worked closely with outside vendors to ensure successful timelines of projects and unit flips
- Maintained good relationships with residents, even in trying circumstances- remaining empathetic, calm, and always caring
- Plan and organize events and manage event logistics in collaboration with external vendors.
Century 21 BundesenPetaluma, CA
Realtor
06.2019 - 02.2021
Job overview
- Planned and coordinated open house events.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Scheduled home viewings with potential buyers.
- Advised prospective clients on current market status
FPI Management Inc.Rohnert Park, CA
Leasing Consultant
05.2018 - 06.2020
Job overview
- Met with current residents to discuss leases, and any other community issues, including maintenance needs, utility questions, and lease renewals.
- Processed monthly rent payments, keeping track of delinquent balances and acting accordingly.
- Met with potential new residents, and take them through the application process. Conducted application screenings, and employment verification and rental verification.
Wedgewood Weddings StoneTreeNovato, CA
Event Coordinator & Sales Admin.
11.2017 - 04.2018
Job overview
- Lead new potential clients and existing clients through the wedding planning process, from scheduling appointments, booking vendors, to menu selection and all other details.
- Managed a banquet staff to efficiently execute all events.
- Created contracts and proposals, based on the needs and wants of the clients.
- Trained in the sales office to create appointments, respond to questions and concerns within a timely manner, and work with clients on the phone.
Sift Dessert BarPetaluma, CA
Wedding and Events Coordinator
01.2016 - 11.2017
Job overview
- Developed client relationships through corporate events, resulting in increased events business throughout the year.
- Worked directly with large scale companies such as Facebook, Apple, Lyft and countless wineries within the bay area
- Prepared client proposals for large scale orders, as well as organized and coordinated details with the clients before the day of the event.
- In charge of deliveries and set-ups for events and maintained a professional presence during each event.
- Responded to all emails and inquiries with timely, professional, and informative responses.
Education
California Real Estate License
Passed The California Real Estate Exam, February 2019 from Real Estate
2019
University Overview
Completed Pre License Courses in Fall 2019. Became licensed Realtor in 2019
* Successfully renewed my license in March 2023
Skills
- Excellent communications skills
- Detail oriented
- Organizational planning
- Client relations and customer service
- Team leadership
- Microsoft Word, Excel, PowerPoint, Outlook, Glide, Docusign
- Strong drive and work ethic
- Problem resolution
- Timeline management
- Creative thinker
- Excels in fast pace environment
- Relationship Building
- Work Planning and Prioritization
Affiliations
Affiliations
- Volunteer at C.A.S.A (court appointed special advocates) 4/23- current
- Volunteer at Goatlandia- Animal Sanctuary 4/23-current
- Nationally recognized at Redfin for maintaining excellent working relationships 3/2023
- Petaluma Youth Lacrosse Coach 1/2014-5/2017 -Won Volunteer of the Year award in 2017
- Volunteered at in an Elementary School in Costa Rica 6/2014- 12/2014-Interacted with kids ages 4-12, and taught English.
References
References
Cheri Martinez David M Orr
Support Manager at Redfin Principle Agent at Redfin
(925)852-7668 (562)682-7435
Megan Greve Andrea White
District Manger at Sift Principle Agent at Redfin
(707) 474-7888 (916)869-7257
Timeline
Transaction Coordinator, Team Assistant
Redfin
03.2021 - 04.2023
Assistant Community Director
FPI Management Inc.
07.2020 - 02.2021
Realtor
Century 21 Bundesen
06.2019 - 02.2021
Leasing Consultant
FPI Management Inc.
05.2018 - 06.2020
Event Coordinator & Sales Admin.
Wedgewood Weddings StoneTree
11.2017 - 04.2018
Wedding and Events Coordinator
Sift Dessert Bar
01.2016 - 11.2017
California Real Estate License
Passed The California Real Estate Exam, February 2019 from Real Estate
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