Shannon Geomans
Albany
Summary
Dedicated Medical Records Specialist with over 19 years of experience in managing patient records in compliance with HIPAA guidelines. Detailed knowledge of POLST and Advanced Directive. Skilled in quality assurance auditing and document management, consistently enhancing process efficiency, and ensuring data integrity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Medical Records Specialist
Salem Health - Hospital
Salem
01.2006 - 06.2025
- Managed patient records in compliance with privacy regulations and policies.
- Organized and categorized medical documents for easy retrieval and access.
- Maintained electronic health record systems to ensure data accuracy and integrity.
- Coordinated with healthcare providers to verify patient information and documents.
- Trained new staff on record management procedures and system usage.
- Adhered to HIPAA guidelines when handling protected health information.
- Collected, filed, scanned, and retrieved confidential patient information.
- Performed data entry into electronic health record systems.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Maintained electronic medical records for all clients
- Processed requests for copies of patient medical files within designated timeframes.
- Maintained accurate documentation of all activities related to medical records.
- Identified discrepancies between paper and electronic records.
- Assisted with chart preparation for upcoming appointments or surgeries.
- Conducted quality assurance audits of medical records for compliance with state regulations.
- Streamlined day-to-day office processes to meet long-term goals.
- Assisted in the development of new policies and procedures for medical record keeping.
- Scanned documents into electronic health record system according to established procedures.
- Scanned and validated medical records for upload.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Scanned incoming documentation.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Supported administration staff with records requests to support patient care.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Reviewed medical records for completeness and accuracy, updating information as needed.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
- Assisted patients with requests for their medical records, guiding them through the process.
- Monitored and managed inventory of medical record supplies, such as folders and labels.
- Accurately entered patient information into electronic health record systems.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
- Coordinated with healthcare providers to clarify unclear or incomplete information in records.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Handled incoming calls and directed callers to appropriate department or employee.
- Ordered and restocked supplies in line with budget limits and office needs.
Education
Medical Office Specialist
Linn-Benton Community College
Albany, OR03-2004
High School Diploma -
South Albany HS
Albany, OR06-1988
Skills
- Electronic health records
- HIPAA compliance
- Document management
- Quality assurance auditing
- Patient data verification
- Attention to detail
- Records coordination
- Data entry accuracy
- Problem solving
- Inventory management
- Team collaboration
- Effective communication
- Information retrieval
Affiliations
- I enjoy gardening
- Canning jams and dill pickles
- Spending time with my family
- Traveling
Timeline
Medical Records Specialist
Salem Health - Hospital
01.2006 - 06.2025
Medical Office Specialist
Linn-Benton Community College
High School Diploma -
South Albany HS
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