Summary
Overview
Work History
Education
Skills
References
Timeline
CustomerServiceRepresentative

Shannon Gilbert

Steele,AL

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

35
35
years of professional experience

Work History

Maintenance Supervisor

Honda Alabama auto plant
Lincoln, AL
01.2001 - 03.2023
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Ordered replacement parts as required to keep machines running efficiently.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
  • Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
  • Designed, fabricated and installed upgrades to improve existing equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and implemented safety procedures to ensure compliance with OSHA regulations.
  • Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
  • Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Identified opportunities for process improvement through data analysis of repair trends.
  • Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
  • Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
  • Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
  • Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Equipment Assembly Foreman

Automation Technologies Industries
Hoover, Alabama
07.1997 - 01.2001
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Ordered replacement parts as required to keep machines running efficiently.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Trained new employees on proper assembly techniques and procedures.
  • Coordinated with other departments to ensure timely delivery of components used in the assembly process.
  • Monitored and evaluated quality control standards to ensure products met customer specifications.
  • Assisted in troubleshooting complex technical problems that arose during the assembly process.
  • Motivated employees in achieving daily production goals and targets.
  • Supervised a team of 10-15 assemblers to meet daily quotas.
  • Collaborated with engineering teams to design new processes or modify existing ones based on customer feedback.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

BM2

United States Navy, Boatswain's Mate
Norfolk, Virginia
08.1988 - 05.1996

Education

Associate of Science - Electrical, Electronics And Communications Engineering

Herzing College of Business And Technology
Birmingham, AL
07-1997

High School Diploma -

Moody High School
Moody, AL
05-1988

Skills

  • Quality control
  • Building automation
  • Safety protocols
  • Electrical troubleshooting
  • Cost control
  • Risk assessment
  • Work order management
  • Preventive Maintenance
  • Troubleshooting
  • Pneumatic systems
  • Maintenance recordkeeping
  • Electrical systems
  • Materials requisition
  • Employee performance assessment
  • Performance monitoring
  • Lockout and tagout procedures
  • Work order processing
  • Equipment maintenance
  • Contractor coordination
  • Work assignment delegation
  • Staff management
  • Equipment troubleshooting
  • Deadline management
  • Team supervision
  • Job planning
  • Compliance enforcement
  • Maintenance scheduling

References

References available upon request.

Timeline

Maintenance Supervisor

Honda Alabama auto plant
01.2001 - 03.2023

Equipment Assembly Foreman

Automation Technologies Industries
07.1997 - 01.2001

BM2

United States Navy, Boatswain's Mate
08.1988 - 05.1996

Associate of Science - Electrical, Electronics And Communications Engineering

Herzing College of Business And Technology

High School Diploma -

Moody High School

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Shannon Gilbert