Shannon Gill
Wilmington
Summary
Dynamic Property Manager with extensive years of experience in managing properties, excelling in lease administration and tenant relations. Proven ability to enhance operational efficiency while managing personnel resources and financial planning. Skilled in negotiating vendor contracts and conducting detailed inspections, ensuring high standards of property management and tenant satisfaction.
Overview
31
31
years of professional experience
Work History
PROPERTY MANAGER / GM
CubeSmart Self Storage
08.2022 - 09.2025
- Managed and supervised four storage facilities, ensuring operational efficiency and conducting regular property inspections, while handling administrative tasks
- Managed tenant files, financial accounts, and maintenance histories.
- Negotiated contracts with vendors to secure advantageous terms.
- Managed budgeting and financial planning for multiple properties.
- Oversaw rent and security deposit collection.
- Coordinated preventive maintenance schedule and directed daily maintenance operations.
- Communicated with vendors and contractors concerning work scheduling, billings, and certificates of insurance.
- Conducted unit move-out inspections to identify necessary repairs and record damages.
- Addressed tenant complaints and resolved conflicts professionally.
- Coordinated property maintenance, repairs, and improvements with vendors and contractors.
- Maintained accurate records of all financial transactions related to properties managed.
Property/Building Manager
Douglas Development
03.2019 - 08.2022
- Oversee and maintain the security and maintenance of 100,000 s/f building.
- Place work orders and supervise contractors while fixing any issues in or out of the building.
- Do monthly maintenance reports and take pictures to send to the owner.
- Work with the tenants of the building to make sure their needs are met and taken care of.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Clean common areas, change light bulbs, and make minor property repairs.
Property Manager
RE/MAX
06.2013 - 01.2019
- Showed properties, wrote leases (in accordance with the DE Landlord Code) and moved in tenants with walk through.
- Renewed leases, did vacate walkthroughs, scheduled for repairs.
- Collected rent, security deposit, made deposits at banks, applied balances in system.
- Received, entered and paid invoices for repairs, utilities, etc.
Administrative Assistant
Atlas Welding
08.2006 - 02.2013
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Maintain scheduling and event calendars.
- Prepare and mail checks.
- Calculate and prepare checks for utilities, taxes, and other payments.
- Comply with federal, state, and company policies, procedures, and regulations.
- Compute deductions for income and social security taxes.
- Transfer details from separate journals to general ledgers or data processing sheets.
- Prepare purchase orders and expense reports.
Administrative Assistant
Commercial Support Services
09.1997 - 10.2006
- Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answered phone calls and direct calls to appropriate parties or take messages.
- Processed payroll information
- Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- Filed and retrieved corporate documents, records, and reports.
- Researched and ordered parts for equipment.
- Took service calls and dispatched Techs to customers jobs.
92 Alpha – Logistics Specialist
US Army – Ft. Bragg - Korea
05.1994 - 01.1997
- Operated forklifts and unload A-Lok pallets off trailers.
- Broke down, scanned, logged and sorted material into bins.
Education
Diploma -
DE School of Real Estate
11.2016
HS Diploma - Business
Herkimer
06.1993
Skills
- Judgment and Decision Making
- Lease Administration
- Screening and training new employees
- Management of Personnel Resources
- Time Management
- Effective learning strategies
- Operations administration
Timeline
PROPERTY MANAGER / GM
CubeSmart Self Storage
08.2022 - 09.2025
Property/Building Manager
Douglas Development
03.2019 - 08.2022
Property Manager
RE/MAX
06.2013 - 01.2019
Administrative Assistant
Atlas Welding
08.2006 - 02.2013
Administrative Assistant
Commercial Support Services
09.1997 - 10.2006
92 Alpha – Logistics Specialist
US Army – Ft. Bragg - Korea
05.1994 - 01.1997
HS Diploma - Business
Herkimer
Diploma -
DE School of Real Estate
INTERESTS
Travel, History, Reading, Volunteer work at the EHP soup kitchen in Wilmington, Help plan and coordinate my daughter's girl scout troop, Spending time with family
Awards
Employee the quarter.
Top improved ARs. and merchandise sales