Shannon Ginn

Handle customer calls concerning all banking needs

Perform deposits ,payments, withdrawals and open and close accounts for customers.

Provide excellent customer service to customers

Balance a cash drawer daily

Answered calls from the general public as well as County clerks concerning Mandatory Insurance required, plating issues, fees required, titling questions.

Responsible for 120 County clerk weekly payments to MVL as well as balancing them.

Assisted in auditing and monitoring special plate organizations insuring compliance was met.

Processed refunds for County clerks and dealerships.

Processed DUI impoundment orders.

Monitored compliance to National Motor Vehicle Titling System, and added and deleted corrected VINs to database.

Answered calls from the general public as well as County clerks concerning status and eligibility.

Examined title applications and appropriately approved or denied.

Answered calls from the general public and County clerks about Mandatory Insurance requirements, licensing fees, plate inquiries and titling.

Assisted in preparing the daily deposit for County clerk funds and monitoring the special plate organizations for compliance.

Opened and delivered mail to the division.

Opened new accounts (CDs, IRAS, Savings, Checking), assisted customers with payments, deposits, balancing or any service required.

Answered incoming calls from the public concerning all things banking.

Made courtesy calls to shut ins.

Provided excellent customer service.