Shannon Giovino
Hamburg,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Person Centered Services
West Seneca, NY
01.2021 - Current
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing contact information.
- Coordinated mailings, including sorting mail.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated and scheduled meetings, including room reservations.
- Handled incoming and outgoing correspondence, including email and mail.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Administrative Assistant
Global Concepts Charter School
Lackawanna, NY
11.2010 - 12.2020
- Managed database systems containing students' and staff's contact information.
- Entered data into spreadsheets using Microsoft Excel and Google Docs.
- Managed office supplies inventory and placed orders when necessary.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Associate of Applied Science - Criminal Justice
Bryant And Stratton College
Orchard Park, NY05-2018
Skills
- Reception oversight
- Document Control
- Calendar Management
- Scheduling
- Office Administration
- Mail handling
- Appointment Scheduling
- Filing
- Strong interpersonal skills
- Sensitive material handling
- Dedicated Team Player
- Mail distribution
- Office Equipment Maintenance
- Professional Communication
- Time Management
- Multi-Line Phone Systems
- Deadline-oriented
Affiliations
- I am a volunteer for Big Tree Fire Company
- I have volunteer with Toys for Tots
- Volunteered at Christmas party for family of individuals with disabilities.
- Volunteered to be a mentor with young school aged students
Accomplishments
- Made dean's list in school
- received a award for outstanding staff contribution
References
References available upon request.
Timeline
Administrative Assistant
Person Centered Services
01.2021 - Current
Administrative Assistant
Global Concepts Charter School
11.2010 - 12.2020
Associate of Applied Science - Criminal Justice
Bryant And Stratton College
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