Shannon Glynn
Quincy,MA
Summary
Hardworking and passionate professional with over 6 years of progressive experience in higher education. Strong organizational skills eager to secure the role of Executive Assistant. Demonstrates strong analytical, communication, teamwork and customer service skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Senior Access Advisor
Berklee College of Music
06.2022 - Current
- Interprets diagnostic documentation (i.e. medical, psychological, and educational records) to determine appropriate accommodation eligibility for qualified students.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Collaborated with cross-functional areas of the divison to launch successful programming.
- Assist with the intake process and acclimating students on how to access accommodations for temporary and permanent disabilities. Collect, evaluate, and maintain documentation and student records.
- ·Works closely with the Director to ensure compliance with all applicable, state, federal and local laws, guidelines and/or Berklee policies
Education
Master of Arts - Higher Education Administration
Suffolk University
Boston05-2019
Bachelor of Arts - Human Development And Elementary Education
Merrimack College
North Andover, MA05-2017
Skills
- Customer Success
- Event Coordination
- Training and Development
- Office Management
- Analytical thinking
- Teamwork and collaboration
- Time management
- Critical thinking
- Written communication
- SaaS/CRM's (Workday, Asana, Google Drive, Accessible Information Management)
Timeline
Senior Access Advisor
Berklee College of Music
06.2022 - Current
Master of Arts - Higher Education Administration
Suffolk University
Bachelor of Arts - Human Development And Elementary Education
Merrimack College
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