Shannon Gordon

Conducted regular cleaning tasks to maintain sanitary conditions.

• Learned and applied safety protocols in environmental cleaning procedures.
• Assisted with daily housekeeping tasks to maintain cleanliness and hygiene standards.
• Operated cleaning equipment effectively, ensuring optimal performance and safety compliance.
• Supported team in organizing supplies and maintaining inventory for cleaning operations.
• Adapted quickly to changing priorities while executing routine cleaning schedules efficiently.
• Engaged in ongoing training sessions to enhance skills and knowledge of environmental services practices.
• Managed inventory control measures, ensuring adequate stock of cleaning supplies and equipment while minimizing waste.
• Led training sessions for new hires, instilling them with the knowledge and skills needed to excel in their roles.
• Fostered a positive work environment through open communication channels, promoting teamwork and camaraderie throughout the department.
• Increased overall satisfaction rates among facility occupants through thorough attention to detail in cleaning tasks.
• Provided exceptional customer service by addressing concerns or complaints from facility occupants in a timely manner.
• Optimized cleaning schedules for maximum effectiveness, allowing for minimal disruption to facility operations.
• Upheld regulatory compliance within the department by staying current on industry best practices and local/state/federal regulations.
• Ensured proper functioning of all equipment used within the housekeeping department through regular maintenance checks.
• Maintained accurate records of completed tasks, employee hours, and relevant metrics for management reporting purposes.
• Coordinated closely with other departments to provide comprehensive support during events or special projects as needed.
• Reduced cross-contamination risks by adhering to strict sanitation guidelines during cleaning processes.
• Completed schedules, shift reports, and other business documentation.
• Managed laundry sorting, washing, drying, and ironing.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.