Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANNON GORDON

Crestview,FL

Summary

Senior Logistician Officer & Operations Management. Accomplished and results-driven professional with over 20 years of experience supporting high-tech defense operations. A commendable background in optimizing supply chain processes and maximizing operational efficiency while adhering to established policies/procedures. Demonstrating success in strategic planning, resource allocation, and cross-functional coordination, enhancing operational efficiency and reducing downtime. Boasting a comprehensive understanding of logistics and maintenance management systems, adeptly navigating complex environments and ensuring seamless execution of all logistics and maintenance processes. Recognized for leading high-performing teams and excelling under pressure; committed to delivering outstanding results while consistently exceeding performance targets.

Overview

24
24
years of professional experience

Work History

Head Coach

Laurel Hill Highschool
10.2021 - 01.2023
  • Dynamic and disciplined leader responsible for overseeing all aspects of a competitive high school basketball program. Demonstrated excellence in team development, strategic planning, and operational coordination while fostering a culture of accountability, resilience, and sportsmanship.
  • Key contributions:
  • Coordinated team travel, equipment inventory, and facility usage across seasonal schedules, demonstrating operational planning and resource allocation aligned with logistics workflows.
  • Led diverse teams of athletes and staff, applying structured coaching plans and performance metrics, paralleling logistics team leadership and stakeholder engagement.
  • Used performance data and video analysis to refine team strategy, demonstrating analytical thinking and continuous improvement aligned with Lean Six Sigma principles.
  • Ensured compliance with school athletic policies, safety standards, and eligibility requirements reinforcing accountability and procedural discipline.
  • Delivered clear communication to stakeholders including parents, administrators, and athletes supporting engagement and coordination across operational teams.

Multi-National Logistics Manager/Asset Manager

United States Army
06.2010 - 08.2021
  • A results-driven logistics leader responsible for the strategic planning, coordination, and execution of multimillion-dollar supply chain operations across domestic and international theaters. Demonstrated expertise in managing procurement, transportation, maintenance, and distribution of mission-critical assets to ensure operational readiness and sustainment.
  • Key Contribution:
  • Managed multiple cross-functional teams for electronics and automotive maintenance for a fleet of over 1200 vehicles.
  • Directed over 15 concurrent logistics and supply chain programs, achieving 100% integration of cost, schedule, and performance objectives across federal and defense operations.
  • Directed and executed diagnostic system analysis and troubleshooting strategies, installation/testing, employing schematic tracing and theory of operations for effective fault isolation for C4ISR Systems.
  • Developed master schedules and risk mitigation strategies using Lean Six Sigma principles, increasing operational efficiency by 30% and reducing bottlenecks in supply chain workflows.
  • Led cross-functional teams in workflow modeling and analytics, applying Lean Six Sigma tools to boost team effectiveness by 40% and inform digital transformation of inventory and property management systems.
  • Implemented LEAN Leadership principles to employees with consistent mentoring, coaching, and communication
  • Expert Proficiency in MicroSoft Suite Applications such as Excel, Email & Database systems, leading to a 20% improvement in process efficiency and a 15% reduction in operational costs for key supply chain operations
  • Managed Sprint Weeks using SCRUM & Lean Six Sigma to maximize process efficiency for over 2000 job orders.
  • Delivered executive briefings and stakeholder coordination meetings, ensuring 100% engagement and alignment with DHS component operational priorities and prototype system requirements.
  • Planned & forecasted resource allocation for a $15,000,000 budget; ensured quarterly budgets were vetted and itemized
  • Implemented process improvements that raised program efficiency by 25% and maintained 98% quality compliance, leveraging Lean Six Sigma DMAIC methodology to standardize logistics operations.
  • Coordinated communications among multiple Program Offices and more than 36 units regarding various C4ISR equipment, including Satellite Communications devices and different types of Thermal Imaging Targeting devices.
  • Provided in-depth Safety and Risk Management Analysis for daily operations; Passed at 100% on multiple inspections
  • Defined operational requirements for end-to-end supply lifecycle management systems, including ordering, receiving, inventorying, transferring, and excessing of assets.
  • Applied specialized knowledge in fleet and transportation logistics to develop tailored asset tracking and maintenance scheduling features for DHS mission sets.
  • Developed and implemented standard operating procedures; ensured all team members were trained on SOP guidelines
  • Fluently used SAP programs track daily/weekly reports to ongoing maintenance processes

Procurement Coordinator/Senior Logistic Manager

United States Army
09.1998 - 05.2010
  • Managed high-stakes logistics and operational projects with a 95% on-time completion rate and strict budget adherence, applying PMP methodologies to ensure delivery across complex environments.
  • Strengthened supplier and client relationships through structured engagement and performance tracking, improving customer satisfaction by 20% and informing procurement module design.
  • Directed strategic planning sessions using Lean Six Sigma tools, aligning 95% of outcomes with mission objectives and streamlining supply chain workflows for DHS component readiness.
  • Spearheaded development of analytical dashboards and simulations, accelerating deployment timelines by 35% and supporting data-driven decision-making for logistics modernization.
  • Mitigated 90% of project risks through proactive schedule and budget management, leveraging Lean Six Sigma risk control strategies to enhance operational efficiency and accountability

Education

Master of Science -

Army Logistics University

Master of Business Administration -

Excelsior University
Albany, New York
07.2024

Skills

  • Secret/SCI (eligible for Top Secret)
  • Strategic Planning and Execution
  • Program and Project Management
  • Customer and Stakeholder Communication
  • Cross-Functional Team Leadership/Mentorship
  • Financial Planning and Budget Oversight
  • Compliance with Regulatory Requirements
  • Negotiation and Conflict Resolution
  • Critical Thinking & Problem Solving
  • Equipment Readiness & Validation
  • Risk Assessment & Mitigation
  • Procurement & Contracting
  • Data Analysis & Simulation Tools
  • Aviation & Ground Maintenance
  • Project Management Program
  • Lean Six Sigma
  • C4ISR Expert
  • Asset lifecycle Management

Timeline

Head Coach

Laurel Hill Highschool
10.2021 - 01.2023

Multi-National Logistics Manager/Asset Manager

United States Army
06.2010 - 08.2021

Procurement Coordinator/Senior Logistic Manager

United States Army
09.1998 - 05.2010

Master of Science -

Army Logistics University

Master of Business Administration -

Excelsior University

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