Summary
Overview
Work History
Education
Skills
Certification
Software
Interests
CUST
Timeline
Generic

Shannon Green

Houston ,Texas

Summary

Dedicated and reliable Group Supervisor committed to exceeding expectations in supporting staff and safeguarding the needs of youth within the guidelines of the State of Nevada. Extensive training and experience in Corrections, Mental Health, and Probation provide a solid foundation for delivering exceptional service and leadership. Proven ability to foster a positive environment while effectively managing challenges, combined with a passion for continuous professional development. Eager to leverage top-notch skills and expertise to make a meaningful contribution to the field as a dedicated State Professional.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Group Supervisor 3

Summit View Youth Center (DCFS)
06.2022 - 02.2025
  • My responsibilities as a Group Supervisor 3 were to keep the facility peaceful, secure, and orderly. As a Coach I would monitor and supervise youths through mental, emotional, and psychological life challenges. Daily responsibilities before the youths were released from their rooms would make sure that the facility was secure, safe, and all monitoring devices were in working conditions. When our youths are awake, serve as a role model to ensure a productive setting, collect records from the previous shift regarding youth's behavior, ensure that the housing units, dining area, school, and counseling areas are safe for all residents and staff. Conduct cell searches, collect and record youth's personal property, Conduct intakes when we would have new inmates, maintain and update youth's records, enforce behavior standards, diffuse all altercations through crisis intervention training, prepare incident reports and collect evidence, operating radio devices to keep all staff aware of the count and movement of all whereabouts of residents and staff. Escort youths to Court Appointments outside the facility, Conduct group counseling, communicate with families during on campus visits, monitor outgoing phone calls to ensure the safety of staff and our residents. Maintain constant communication with Control, and Supervision regarding the pulse of the facility to maintain control and peace of the facility. I was promoted to Lead Coach and was asked to do overnights from time to time, I would also work the Control Room when staff was short. Summary of my duties is to maintain and monitor a safe and secure environment for all residents and staff while keeping direct communication with our youths, staff, supervision, and law enforcement when required.

Community Navigator, TPOP

Department of Juvenile Justice/DFS
09.2021 - 05.2022
  • Community Navigator for TPOP (Truancy Prevention Outreach Program) which is under the supervision of the Harbor which is under the umbrella of Department of Juvenile Justice and Children and Family Services. Services provided by TPOP include Truancy Diversion, addressing housing instability through referrals, address food insecurities through outreach, provide childcare, networking with social security and local workforce systems for employment, create learning labs with licensed tutors, and case planning for families in need of services. TPOP objective is to develop a plan to re-engage youths and families with CCSD personnel, TPOP understands the early warning signs of at-risk students and provide support with families and school officials. Intervention is offered through case management to locate the root causes of their absences. Navigators must attend a two-week Academy for all qualified candidates.

Uber Driver

Uber Technologies Inc
10.2017 - 03.2020
  • Uber Drivers pick up patrons from requested destinations, provide rides and drop off at their desired locations while providing safety and inspiring conversation.

Mental Health Technician

Desert Willows Treatment Center
09.2014 - 10.2017
  • Desert Willows is an Inpatient Hospital designed to treat youths dealing with Mental Health concerns. My duties as a Mental Health Tech involved monitoring and supervising youths in a locked facility that consisted of daily structured group sessions, teaching life skills with hospital staff, nurses, and social workers on the unit. Mental Health Tech's prepare progress summary reports for review by the treatment team; As a treatment team member our goal is to assist in treatment goals and make recommendations on alternative treatment methods. The main goal was to promote positive self-growth, create change in behavior, attitudes, and Thinking for a Change. Also, duties would include Admissions, Searches, Medical Vitals. Conflict Prevention and Response Training.

Group Living Coach

Rite of Passage at Summit View Correctional Center
10.2012 - 03.2014
  • My responsibilities as a Group Living Coach were to keep the facility peaceful, secure, and orderly. As a Coach I would monitor and supervise youths through mental, emotional, and psychological life challenges. Daily responsibilities before the youths were released from their rooms would make sure that the facility was secure, safe, and all monitoring devices were in working conditions. When our youths are awake, serve as a role model to ensure a productive setting, collect records from the previous shift regarding youth's behavior, ensure that the housing units, dining area, school, and counseling areas are safe for all residents and staff. Conduct cell searches, collect and record youth's personal property, Conduct intakes when we would have new inmates, maintain and update youth's records, enforce behavior standards, diffuse all altercations through crisis intervention training, prepare incident reports and collect evidence, operating radio devices to keep all staff aware of the count and movement of all whereabouts of residents and staff. Escort youths to Court Appointments outside the facility, Conduct group counseling, communicate with families during on campus visits, monitor outgoing phone calls to ensure the safety of staff and our residents. Maintain constant communication with Control, and Supervision regarding the pulse of the facility to maintain control and peace of the facility. I was promoted to Lead Coach and was asked to do overnights from time to time, I would also work the Control Room when staff was short. Summary of my duties is to maintain and monitor a safe and secure environment for all residents and staff while keeping direct communication with our youths, staff, supervision, and law enforcement when required.

Juvenile Service Assistant

Department of Juvenile Justice
09.2006 - 05.2012
  • Court Liaison for field Probation Officers. JSA's work hand and hand with field Probation. This JSA Worker worked in every department with DJJS: Home Monitoring Unit (ISP) This worker interviewed youth and families for DRRP, installed Electronic Monitoring Units for youths that were court ordered. Also worked in the JSO (Sex Offenders Unit). Trained in Family Trac's, Microsoft Word, and all Office Equipment. Skilled in Arrest in Control, CPR, Bloodborne Pathogens, Change of Life, Drug Testing, and Defensive Driving.

Home Detention Officer

Cuyahoga Juvenile Court
09.1996 - 07.2005
  • My duties as Home Detention Officer were to interview youths and families regarding the rules and regulation of the Home Detention Project and all the special conditions. Home Detention was an alternative to youth being detained in our detention center. This officer would supervise and monitor youths through face to face and GPS Electronic monitoring for high level offenders. This officer would supervise youths in the home, at school, and at work all contacts were recorded on logs sheet and contact notes. This officer would also be in close contact with law enforcement and community leaders. Offenders that violate these court orders, this officer would remand this youth back to detention pending trial, and if a youth's whereabouts in the community go unknown the officer would file for an arrest warrant. Random drug screens, Case Management, and Prepare Court Reports. Testify during Court Hearing as needed.

Education

No - Criminal Justice

Cuyahoga Community College
Cleveland, OH

No - Criminal Justice

University of Akron
Akron, OH

High School Diploma - College Preparation

Chanel High School
Bedford, Ohio
06.1991

Skills

  • Teamwork
  • Activity logging
  • Multitasking
  • Contraband seizure
  • Prisoner transport
  • Visitation oversight
  • Maintain records
  • Radio operation
  • Maintain case files
  • Problem-solving
  • Emergency response
  • Training
  • Inmate monitoring
  • Facility security
  • Escort prisoners
  • Search cells
  • Administer drug tests

Certification

First Aid, Prea, Blood Bourne, CPR, and all certificates required by the Department of Children and family services. (DCFS)

Software

Microsoft, Excel

Interests

Community service and Golfing

CUST

Covid-19 vaccination card available upon request

Timeline

Group Supervisor 3

Summit View Youth Center (DCFS)
06.2022 - 02.2025

Community Navigator, TPOP

Department of Juvenile Justice/DFS
09.2021 - 05.2022

Uber Driver

Uber Technologies Inc
10.2017 - 03.2020

Mental Health Technician

Desert Willows Treatment Center
09.2014 - 10.2017

Group Living Coach

Rite of Passage at Summit View Correctional Center
10.2012 - 03.2014

Juvenile Service Assistant

Department of Juvenile Justice
09.2006 - 05.2012

Home Detention Officer

Cuyahoga Juvenile Court
09.1996 - 07.2005

High School Diploma - College Preparation

Chanel High School

No - Criminal Justice

Cuyahoga Community College

No - Criminal Justice

University of Akron

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