Shannon Grenier
Gladstone,MI
Summary
Dynamic professional with a proven track record at SCSI Contractual Services, adept in inventory management and fostering vendor relationships. Excelled in enhancing operational efficiency and customer satisfaction through strategic initiatives. Skilled in forklift operation and known for an energetic and positive demeanor. Demonstrated ability to negotiate cost reductions and streamline supply processes, significantly improving bottom-line results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Parts Manager
SCSI Contractual Services
1401 N.26th St. Escanaba, MI 49829 Bldg 20
06.2010 - 11.2024
- Recognized inefficiencies in department operations, implementing effective solutions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored sales trends to align with customer demand.
- Ordered parts for customers, repair shops, and service departments for use in railcar equipment.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Ensured compliance with all relevant safety regulations within the parts department by conducting regular inspections and maintaining proper documentation.
- Reduced company expenses through strategic vendor agreements.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
Health Care Aide
Murray's Country View
Gladstone, MI
09.2020 - 02.2021
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept accurate records of patients' care, condition, and progress.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
Shift Supervisor
Wendys
Escanaba, MI
06.2006 - 09.2010
- Trained new employees and delegated daily tasks and responsibilities.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Education
High School Diploma -
Gladstone High School
Gladstone, MISkills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Forklift operation
- Coordinating paperwork
- Parts documentation
- Reviewing deliveries
- Supply requisition
- Energetic and positive
- Vendor relationship management
Certification
Forklift
Scissor lift
Overhead crane
CPR
Timeline
Health Care Aide
Murray's Country View
09.2020 - 02.2021
Parts Manager
SCSI Contractual Services
06.2010 - 11.2024
Shift Supervisor
Wendys
06.2006 - 09.2010
High School Diploma -
Gladstone High School
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