- Skiing
- Pickle ball
- Hanging out with friends
- Swimming
- Going to the gym
Shannon Guay
West Springfield
Summary
Developed skills in leadership, communication, and training within competitive aquatic environment. Seeking to transition into new field, leveraging experience in mentoring, strategic planning, and team collaboration. Focused on bringing positive impact and effective solutions to new professional setting.
Overview
2
2
years of professional experience
Work History
Youth Swim Coach
West Springfield Park and Recreation Department
10.2024 - 01.2025
- Improved swimming techniques by providing personalized feedback and drills.
- Developed training plans for enhancing swimmer performance.
- Enhanced team cohesion with coordinated group activities.
- Organized swim meets, ensuring smooth execution of events.
- Analyzed swimmer performance to identify areas for improvement.
- Assisted athletes in setting realistic goals, fostering motivation.
- Fostered a positive, inclusive team culture, promoting sportsmanship.
- Motivated swimmers to reach personal bests through tailored encouragement.
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
Hostess
Gus Anamisis
03.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Lifeguard
West Springfield Park and Recreation Department
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
High School Diploma -
West Springfield Highschool
West Springfield06-2025
Skills
- Team leadership
- Maintaining clean work environment
- Positive attitude towards customers
- Team coordination
- Strong work ethic
- Cash handling
- Guest engagement
Accomplishments
- President/creator of the highschools Ski and Snowboarding club
- Member of the student government
- 4-year varsity sport completion
Interests
Timeline
Youth Swim Coach
West Springfield Park and Recreation Department
10.2024 - 01.2025
Hostess
Gus Anamisis
03.2024 - 08.2024
Lifeguard
West Springfield Park and Recreation Department
05.2023 - 08.2023
High School Diploma -
West Springfield Highschool
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