SHANNON D GUERINGER
Burtonsville,MD
Summary
Accomplished Senior IT Leader with 18+ years of experience managing complex enterprise technology initiatives, digital transformation programs, and high-performance technical teams. Proven expertise in driving strategic technology solutions, optimizing system architectures, and delivering mission-critical technology implementations across federal and commercial sectors.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Skyward IT Solutions
Rockville, MD
04.2024 - Current
- Architected AI-enhanced document processing solution for Federal Grants Management, delivering $12M+ annual savings
- Led $50M AI/ML transformation program, managing 30+ professionals across five cross-functional teams
- Developed comprehensive product strategy for AI workspace infrastructure
- Successfully scaled Chat GPT implementation at Centers for Medicare and Medicaid (CMS), expanding to 7,000 users in four months
- Implemented SAFe Agile Program Increment (PI) planning to streamline product delivery and meet critical milestones
Senior Program Manager
IBM (previously Octo Consulting Group)
Baltimore , MD
09.2020 - 04.2024
- Directed comprehensive modernization of CMS Fee-For-Service Shared Systems, optimizing reimbursement processing for 1.9 billion annual healthcare payments.
- Expanded product and delivery capabilities from one to ten cross-functional teams.
- Launched a 150+ person Hybrid Agile Release Train, implementing advanced metrics and analytics tools.
- Facilitated 20+ leadership workshops to define program vision, objectives, and key results (OKRs), and strategic roadmaps.
- Cultivated strategic partnerships with senior executives and stakeholders to drive program success.
Program Manager | Agile Delivery
Makpar Corp
Washington, DC
02.2019 - 09.2020
- Led the digital transformation of the IRS eAuthentication secure access framework under a $40M technology contract.
- Grew cross-functional delivery teams by 400% through iterative, agile framework implementation.
- Redesigned the DevOps release management process, increasing the release frequency 2.5 times (from bi-annual to five times per year).
- Developed and executed a comprehensive technology strategy aligned with organizational objectives.
Lead Associate | Technical Project Manager
Booz Allen Hamilton
Laurel, MD
11.2015 - 01.2019
- Led development teams supporting CMS federal health marketplace applications (HealthCare.gov).
- Facilitated over $14 million in plan selections during the annual open enrollment.
- Directed a 20-person team developing unified cyber threat reporting tools, driving a 10% sales improvement.
- Implemented website content consolidation for Health and Human Services, enhancing digital service delivery.
Project Manager
Regent Education Inc.
Frederick, MD
05.2014 - 11.2015
- Led a 12-member delivery team to integrate financial aid data with core campus systems, automating the full financial aid lifecycle across diverse enrollment models.
- Spearheaded the migration of 5M+ records from a legacy system to a modern web-based solution, driving $10M in new sales.
- Managed a $5M data migration initiative, successfully transferring 80K+ student records and ensuring seamless system transition.
- Applied data analytics and stakeholder engagement to gather requirements, prioritize critical features, and ensure alignment throughout all phases of the project.
Product Owner/Scrum Master
TerpSys
Silver Spring, MD
06.2011 - 05.2014
- Managed a $20 million product portfolio, leading a 12-person technical team.
- Executed complex system migrations: Redesigned legacy member-based system, migrating 100,000 member profiles.
- Developed a data extraction solution, delivering over 1,000 customized reports for pharmaceutical companies. Migrated a 100-page non-profit website, improving content management and user experience.
Project Manager
General Dynamics Information Technology
Washington, DC
02.2010 - 06.2011
- Led full SDLC delivery of a $20M custom security management software solution for the Department of Homeland Security (DHS), Security Systems Division, aligning with the “One DHS” modernization initiative.
- Directed the successful migration of 2M+ records across eight legacy systems using advanced data mapping, reporting, and QA metrics to ensure data integrity and operational continuity.
- Oversaw integration of multiple legacy systems into a unified, web-based platform, enhancing security operations and reinforcing DHS’s mission of national protection through improved transparency and system efficiency.
Education
Bachelor of Arts - Criminology & Criminal Justice
Skills
- Agile transformation
- Program management
- Leadership
- Customer relationship management
- Partnership development
- Staffing and team management
- Quality assurance
- Metrics and data analytics
Certification
- Certified SAFe® 6 DevOps Practitioner, 2020
- Certified SAFe® 6 Program Consultant (SPC), 2019
- Certified SAFe® 6 Scrum Master, 2019
- Agile Certified Practitioner (PMI-ACP), 2018
- IC Agile - Agile Coaching (ICP-ACC), 2017
- Certified Scrum Master (CSM), November 2016
- Project Management Professional (PMP), 2013
- Google Analytics (IQ) Certification, 2012
- Certified Scrum Product Owner (CSPO), 2012
- Certified Agile Leadership – Essentials (CAL – E)
- Certified Agile Leadership – Teams (CAL – T)
- Certified Agile Leadership – Organization (CAL – O)
- SQL for Data Science, 2024
Timeline
- Skyward IT Solutions
04.2024 - Current
Senior Program Manager - IBM (previously Octo Consulting Group)
09.2020 - 04.2024
Program Manager | Agile Delivery - Makpar Corp
02.2019 - 09.2020
Lead Associate | Technical Project Manager - Booz Allen Hamilton
11.2015 - 01.2019
Project Manager - Regent Education Inc.
05.2014 - 11.2015
Product Owner/Scrum Master - TerpSys
06.2011 - 05.2014
Project Manager - General Dynamics Information Technology
02.2010 - 06.2011
University of Maryland - Bachelor of Arts, Criminology & Criminal Justice
Affiliations
- Parent Teacher Student Association (PTSA) of Maryland - Technology Committee Lead, Burtonsville Elementary School
- Parent Teacher Student Association (PTSA) of Maryland - Beautification Committee Lead, Burtonsville Elementary School
- Kristin Mink for Montgomery County Council - campaign volunteer and community advocate
- ITbiz Project Management Course Instructor - Love Never Fails
Accomplishments
- Montgomery County Council Proclamation celebrating the Burtonsville Elementary School PTSA - 2023
Earlier Career
Senior Consultant / Grant Thornton LLC - Alexandria, VA 06/2009 - 02/2010
Program Analyst/ Strategic Analysis, Inc. - Washington, DC 12/2007 - 06/2009
Program Analyst (Federal Employee)/ Department of Homeland Security (DHS), FEMA - Washington, DC 09/2005 - 12/2007
References
References available upon request.
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