Shannon Gwynn
Wake Forest,NC
Summary
Organized Veterinary Administrator with outstanding record of communicating with members of management and staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.
Overview
16
16
years of professional experience
Work History
Designer
Daws Allie Development
08.2020 - Current
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Assisted in development of new materials for design projects.
- Collaborated with senior management to develop, review and finalize design concepts.
- Identified design requirements for each project.
- Applied skill in color theory and composition to bring client visions to fruition.
- Leveraged industry knowledge and emerging trends to bring design concepts to fruition.
- Researched and implemented innovative design techniques and strategies to reduce production costs.
- Acted as a liaison between vendors and clients
- Upgraded architectural plans for better design and flow.
Veterinary Hospital Administrator
Timothy Jordan and Associates DBA West Hills Vet
12.2017 - 08.2020
Veterinary Hospital Administrator
West Hills Veterinary Centre
05.2009 - 12.2017
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Managed and recorded facility maintenance and upkeep budget.
- Developed and updated department goals and achievements throughout fiscal year.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Ordered all pharmacy supplies and kept check on inventory levels.Oversaw recruitment, hiring and evaluation of administrative staff, nurses and doctors.
- Acted as liaison among governing boards, medical staff and department heads.
- Maintained a healthy hospital culture
- Played an active role in partnership with the clients
- Represented the Hospital at community events
- Vetted animals and raised funds for the local shelter and rescue
- Met and exceeded business goals and objectives
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Managed and recorded facility maintenance and upkeep budget.
- Developed and updated department goals and achievements throughout fiscal year.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Empowered staff to successfully negotiate client contract renewals to create increased revenue.
- Maintained and managed controlled substances inventory
- Managed 10 employees, two locations and a mobile Veterinary service
- Preformed monthly and yearly inventory counts
- Lead marketing to ensure growth
- Oversaw recruitment, hiring and evaluation of administrative staff, nurses and doctors
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
- Acted as a liaison among governing boards and medical staff
- Planned annual budgets and established rates for available health services
- Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations
- Developed and distributed employee work schedules based on operational needs and employee requests
- Kept records of expenses and monitored budget while recommending opportunities for cost savings
- Managed and recorded facility maintenance and upkeeping budget
- Developed and updated department goals and achievements throughout the fiscal year
- Monitored and notified senior management on expenditures and plans concerning budget matters
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while insuring continuous compliance with regulations
- Define testing protocols, quality assurance initiatives and clinic polices and procedures
- Ordered pharmacy supplies and kept inventory levels
Education
Bachelor of Arts - Speech Communication
UNC Chapel Hill
Chapel Hill, NCSkills
- Operational oversight
- Regulatory compliance expertise
- Goal setting and achievement
- Collaborative teamwork
- Employee training
- Customer relations
- Financial budget oversight
Timeline
Designer
Daws Allie Development
08.2020 - Current
Veterinary Hospital Administrator
Timothy Jordan and Associates DBA West Hills Vet
12.2017 - 08.2020
Veterinary Hospital Administrator
West Hills Veterinary Centre
05.2009 - 12.2017
Bachelor of Arts - Speech Communication
UNC Chapel Hill
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