SHANNON HADDOCK
Champaign,Illinois
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resource Manager
CJ Logistics
05.2021 - 04.2024
- Lead the human resource effort to ensure all polices, processes and regulations are adhered to in a consistent and timely manner
- Responsible for staffing, on-boarding and retaining top talent to execute and achieve business goals
- Partners with senior HR leader and operational team to develop a culture of positive employee relations and engagement
- Responsible for providing training, coaching, and counseling to develop a strong team and improve retention
- Partners with senior HR on employee issues and/or complaints to ensure all concerns are investigated thoroughly, documented properly and resolved in a timely manner
- Maintain a thorough knowledge of the HR systems and operational systems as it relates to human resources
- Responsible for utilizing the systems to accomplish the goals of the business ensuring accurate data is submitted in a timely manner
- Maintain a high level of integrity and confidentiality when utilizing the data
- Provide information to the appropriate stakeholders to support the success of the operation.
Branch Manager
Manpower
07.2015 - 05.2021
- Processed payroll for temporary employees
- Recruitment of top talent for job openings
- Trained new employees
- Conducted criminal background checks
- Followed up with employee call offs
- Worked directly with clients to understand their staffing needs
- Processed I-9 forms as required by the government
- Employment verifications
- Conducted interviews and company orientations
- Worked with workman's comp issues.
Assistant General Manager
Marriott
11.2011 - 06.2015
- Trained new managers and employees
- Responsible for wage surveys, employee appraisals and terminations
- Processed accounts receivable and accounts payable
- Performed bank drops
- Handled workman's comp issues and FMLA requests
- Adhered to OSHA standards
- Completed all new hire paperwork
- Conducted all interviews for positions
- Booked and maintained group accounts
- Assisted in guest complaints
- Trained in all areas of hotel including cleaning guest rooms
- Faxed, copied and filed documents
- Completed daily financial reports.
Education
BA - Business Management
Everest University
11.2015
AS - Human Services
Parkland College
01.2008
Skills
- Recruiting
- Employment & Labor Law
- FMLA/LOA
- HRIS
- Employee Relations
- HR policies and procedures
- Microsoft Office proficiency
- Training and mentoring
- Benefits and compensation management
- Records Management
- Onboarding and Orientation
- Employee Retention
Certification
PHR, HRCI, 11/01/21
Additional Information
OSHA 10
CPR Certified
Timeline
Human Resource Manager
CJ Logistics
05.2021 - 04.2024
Branch Manager
Manpower
07.2015 - 05.2021
Assistant General Manager
Marriott
11.2011 - 06.2015
BA - Business Management
Everest University
AS - Human Services
Parkland College
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