Overview
Work History
Education
Timeline
Generic

Shannon Hahn

Nevada

Overview

15
15
years of professional experience

Work History

CPhT/Assistant Pharmacy Manager

NuCara Pharmacy
03.2010 - Current
  • Kept prescription drugs and controlled substances safe and secure in pharmacy.
  • Promoted pharmacy services to patients and medical providers.
  • Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
  • Filled and dispensed 200 to 400 prescriptions daily.
  • Collaborated with Pharmacy Manager to develop strategies for achieving sales goals and improving overall performance.
  • Maintained smooth day-to-day operations of pharmacy and front end.
  • Promoted the use of store rewards programs and special promotions to increase customer loyalty and retention.
  • Streamlined pharmacy operations for increased efficiency through effective inventory management and staff scheduling.
  • Optimized inventory organization and upkeep procedures.
  • Handled insurance claims processing accurately, resolving discrepancies quickly to ensure timely prescription fulfillment for patients.
  • Implemented systems that reduced medication errors significantly within the pharmacy operations.
  • Supervised work of pharmacy clerk and technicians to optimize service quality and productivity.
  • Responded to telephone calls and efficiently filled prescriptions.
  • Oversaw orders and shipments as scheduled.
  • Developed positive relationships with both customers and colleagues fostering a collaborative work environment.
  • Participated in community outreach events promoting health education awareness alongside other healthcare professionals.
  • Managed high volume of prescriptions daily, prioritizing urgent orders to meet patient needs without compromising quality or safety standards.
  • Created and modified weekly schedules for staff.
  • Optimized workflow processes to reduce wait times for patients while maintaining accuracy in dispensing medications.
  • Coordinated closely with healthcare providers for medication clarification or dosage adjustments as necessary.
  • Implemented new customer service policies to maximize satisfaction and loyalty.
  • Mixed, compounded, and dispensed various medications.
  • Trained new pharmacy team members on proper procedures and company policies, ensuring consistent quality of service.
  • Supported Pharmacy Manager in conducting regular audits to maintain compliance with state laws and corporate guidelines.
  • Improved patient satisfaction by providing efficient and accurate prescription filling services.
  • Assisted in maintaining a clean, organized, and safe work environment, adhering to company standards and regulations.
  • Increased patient adherence rates by offering medication reminders through phone calls or text messages.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Collaborated with store manager to maintain daily operations.
  • Trained pharmacy interns and newly hired pharmacy technicians.

Education

Associated Of Applied Arts - Photography

Hawkeye Community College
Waterloo, IA
05.1996

High School Diploma - General Studies

Dike-New Hartford
Dike, IA
05.1994

Timeline

CPhT/Assistant Pharmacy Manager

NuCara Pharmacy
03.2010 - Current

Associated Of Applied Arts - Photography

Hawkeye Community College

High School Diploma - General Studies

Dike-New Hartford

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Shannon Hahn