Hi, I’m
Shannon Hall
AutoCAD Permitting Drafter
Kaufman,TX
Summary
Compassionate Advocate with outstanding communication skills. Goes extra mile to provide assistance to victims of abuse through proficient knowledge of court procedures, network of resources and hard work.
Overview
27
years of professional experience
Work History
Lonestar Casa Kaufman, TX
CASA Volunteer
08.2023 - Current
Job overview
- Completed reports, paperwork and documentation accurately and on time.
- Made appropriate referrals and follow-up referrals to be certain families received needed services.
- Attended hearings with victims to provide emotional support.
- Performed data input to document care and services plans, needs assessments and progress notes.
- Informed victims about legal processes and timelines.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Used computerized systems for tracking, information gathering and troubleshooting.
- Attended and coordinated interviews or case reviews to manage caseload.
- Identified appropriate community resources and provided referrals for services.
- Reached out to individuals via phone, email and SMS to deliver help and support.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Byers Engineering CompanyKaufman, TX
AutoCAD Permitting Drafter
05.2022 - Current
Job overview
- Designed and drafted unique commercial and residential floor plans utilizing AutoCAD, conferring with clients to establish vision and requirements.
- Received and reviewed details from design professionals to build in-depth representations of components and machine parts.
- Used AutoCAD to create drawings for proposed rooftop and ground-mount systems.
- Successfully spearheaded design projects while achieving budget and deliverable requirements.
- Collaborated with architects, engineers and customers to quickly resolve planning and construction issues on over [Number] projects.
- Rendered system designs and computerized blueprints using AutoCad according to specifications, timeframes, inventories and budgets.
- Developed interior design plans to achieve client design vision, utilizing innovative techniques and selecting interior finishings and trimmings.
- Coordinated and supervised crews to set up and maintain model homes.
- Provided insights to assist with value engineering and architectural review processes.
- Participated in design meetings and coordinated with design team to incorporate client requirements and align plans.
- Networked within community to generate and develop potential sales leads.
- Interfaced with clients to determine scopes of work, budgets, timelines and related deliverables and conducted site visits to establish project parameters.
- Managed and mentored junior employees on AutoCad and company design standards.
- Contacted relevant stakeholders to resolve project issues and maintain schedules.
- Developed and implemented CAD drafting standards and procedures.
- Created detailed drawings of components, assemblies, and systems for manufacturing purposes.
- Analyzed engineering data and drawings to ensure accuracy of designs.
- Translated verbal instructions into technical drawings in AutoCAD.
- Calculated dimensions and tolerances according to engineering specifications.
- Worked with computer programs such as AutoCAD to complete project drawings.
- Mentored new drafters to maximize performance and accuracy.
- Developed precise drawings from scratch based on written and verbal specifications supplied by customer, engineering or sales.
Self Elite Cheer & Tumble Kaufman, TX
Gym Owner/Coach Operator
07.2009 - 05.2023
Job overview
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Used navigation equipment and two-way radio while remaining focused on safety.
- Provided route, schedule and fare information to passengers.
- Taught routines in preparation for performance at sports games and competitions, instructing on safe and correct execution of stunts, gymnastics, choreography and cheers.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
- Attended trainings on rules, regulations and safety protocols, implementing principles and requirements throughout training and performance.
- Maintained condition of mats, trampolines, uniforms, pom-poms and other team equipment, cleaning, repairing or replacing as necessary to uphold standards of safety and cleanliness.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Assessed player abilities and assigned positions according to individual strengths.
- Reviewed team appearance, mental readiness and physical form before each game or event.
- Kept records of necessary information following applicable regulations and best practice standards.
- Worked with boosters, parents and school administrators to handle support functions.
- Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
- Set individual and team goals for improvement in sport, creating [Timeframe] practice sessions structured to facilitate achievement of goals and continuous sense of accomplishment.
- Readied cheerleaders for challenging event and games with demanding schedule of practices.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
- Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation .
- Coordinated routine design, props and music for performances.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Readied team to compete in tournaments and other special events.
- Coordinated tryouts for team member and leadership positions, communicating times and audition requirements to members and prospects and soliciting auditions from community.
- Put together arrangements for team travel, documented expenses and submitted reports.
- Organized and escorted students on field trips to competitive and non-competitive cheer events, cultivating sense of participation in broader community and enriching program experience.
- Taught students gymnastics moves on spring floor, tumbling mat, uneven bars, beams and vault while using proper spotting techniques.
- Interacted with parents by greeting cheerfully, answering questions and updating on student's progress.
- Developed weekly lesson plans for different gymnastics levels with focus on technique and safety.
- Documented attendance records and accident reports.
- Supervised gymnastics assistants and instructors.
- Set up, maintained and ordered new equipment to maintain top-tier, modern center.
- Communicated with parents regarding children's behavior and progress in class.
- Adjusted coaching techniques based on strengths and weaknesses of gymnasts.
- Provided motivational support and guidance to participants to develop and sustain positive relationships.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Evaluated athletes' skills and reviewed performance records to determine fitness and potential in gymnast.
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
- Prepared various warm up activities for each class based on skill level and age.
- Directed physical conditioning programs to enable athletes to achieve maximum performance.
- Developed collaborative relationships to recruit new athletes to program.
- Developed successful practice schedules to meet challenging requirements.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Developed and implemented rigorous practice routines to enhance player skills and promote teamwork.
- Coordinated fundraising events to raise money for sports equipment and travel expenses.
- Reviewed paper, computerized and video records of gymnasts and opposing team performances.
- Answered phones, issued equipment and completed guest check-in.
- Advertised current promotions to increase enrollment using various social media platforms.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Documented transaction details to track and manage financial data.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Prepared financial reports by collecting, analyzing and summarizing account information and trends.
- Coordinated and planned work shift schedules according to availability.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Mabank High School Mabank, TX
Life Skills Aide
08.2005 - 05.2009
Job overview
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Recorded client status progress and challenges in logbooks and reports.
- Helped clients get in and out of beds and wheelchairs.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted clients with maintaining good personal hygiene.
- Maintained detailed records of services performed on clients.
- Assisted in the development of individualized life skills plans for clients.
- Provided guidance and support to clients in developing independent living skills.
- Conducted assessments to determine client needs and progress towards goals.
- Monitored client progress and updated records accordingly.
- Collaborated with other staff members to ensure quality services were provided to each client.
- Developed and implemented recreational activities aimed at promoting positive relationships among clients.
- Maintained a safe environment by monitoring behavior of clients while providing appropriate interventions when needed.
- Adhered to all safety policies and procedures established by the organization.
- Encouraged clients to participate in community-based activities that promote self-sufficiency skills.
- Provided crisis intervention services when needed including de-escalation techniques.
Cummings Redmond & Cummings Mesquite, TX
Secretary
05.1997 - 12.1999
Job overview
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Investigated and resolved issues to maintain billing accuracy.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Managed numerous client accounts to track and collect money owed.
- Maintained daily communication with repo agents.
- Used internet databases and phone tools in order to locate customers.
- Interviewed former and current neighbors, friends, relatives, references and employers via telephone to obtain information pertaining to whereabouts of skips.
- Produced timely and accurate reports about findings.
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls and recorded accurate messages.
- Gathered and sorted data for inclusion in reports and files.
- Executed record filing systems to improve document management and organization.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Received and distributed mail, letters and packages.
Education
Kemp High School
High School Diploma
05.1996
Casa College Training Certificate
Some College (No Degree)
Trinity Valley Community College
Some College (No Degree) from Basics
Skills
- Deadline-Oriented
- Expertise in AutoCad
- Specifications Understanding
- Verbal/Written Communication
- Scaling Expertise
- Schematics Understanding
- Mentorship
- Document Review
- Data Entry Software
- Maintaining Client Records
- Community Service Programs
- Client Needs Assessments
- Client Advocacy
- Community Advocacy
- Youth Advocacy
- Scheduling and Appointment Setting
- Home Visits
- Attention to Detail
- Issue Reporting
- Problem-Solving
- Implementing Client Care Plans
- Life Skills Development
- Coping Techniques
- Active Listening
- Client and Family Interviews
- Microsoft Office
- Microsoft Access
- Data Collection and Entry
- Verbal/written communication
- Specifications understanding
- CAD software proficiency
- Project Requirements
- Deadline-oriented
- Schematics understanding
- Scaling expertise
- Codes Compliance
- Adobe Creative Suite
- AutoCAD proficiency
- Technical drawing
- AutoCAD certification
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveTimeline
CASA Volunteer
Lonestar Casa
08.2023 - Current
AutoCAD Permitting Drafter
Byers Engineering Company
05.2022 - Current
Gym Owner/Coach Operator
Self Elite Cheer & Tumble
07.2009 - 05.2023
Life Skills Aide
Mabank High School
08.2005 - 05.2009
Secretary
Cummings Redmond & Cummings
05.1997 - 12.1999
Kemp High School
High School Diploma
Casa College Training Certificate
Some College (No Degree)
Trinity Valley Community College
Some College (No Degree) from Basics
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