Summary
Overview
Work History
Education
Skills
Activities And Volunteer
Timeline
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Shannon Hall

Mesa,AZ

Summary

Accomplished professional with a proven track record in scaling and optimizing business operations across diverse sectors, including business banking and retail and commercial real estate. Demonstrated success in owning and selling businesses, leading cross-functional teams, and implementing innovative sales methodologies. Expert in contract negotiation, marketing strategy, and customer service excellence, with a commitment to continuous improvement and organizational excellence.

Overview

19
19
years of professional experience
2002
2002
years of post-secondary education

Work History

Senior Cash Management Solutions Officer

JP Morgan Chase
09.2023 - Current
  • Collaborated with over 50 Business Bankers to deliver tailored treasury solutions to more than 500 business clients. Focused on enhancing cash flow management, mitigating financial risks, and supporting product development initiatives, thereby strengthening client relationships and contributing to their financial stability.
  • Developed, delivered, and enhanced comprehensive training programs to elevate product knowledge and client-facing capabilities across internal teams. Introduced innovative training materials to reinforce sales concepts, resulting in measurable business growth and increased revenue. Regularly presented current programs, ensuring alignment with business objectives and fostering continuous improvement.
  • Established and maintained collaborative partnerships with Business Bankers, Area Managers, Middle Market teams, and Divisional Leaders to ensure the timely dissemination of critical Cash Management updates. Facilitated cross-functional alignment and informed decision-making by delivering clear and consistent communications across all organizational levels.
  • Leveraged Salesforce to strategically manage and enhance client relationships, meticulously track leads, and ensure the accuracy and currency of records. Utilized advanced reporting and dashboard capabilities to provide actionable insights, supporting data-driven decision-making and aligning sales strategies with organizational objectives.
  • National Achiever for JPMorgan Chase, 2024 – Recognized for exceptional performance and contribution to team success.

Managing Principal Broker

RE/MAX Platinum
08.2015 - 02.2024
  • Designed and led 40+ advanced sales training programs, equipping professionals with effective closing techniques and portfolio growth strategies. Focused on enhancing skills such as active listening, objection handling, and value articulation, resulting in improved deal closure rates and expanded client portfolios, increase revenue.
  • Oversaw talent acquisition efforts by streamlining recruitment processes for more effective candidate sourcing. These initiatives attracted high-caliber professionals, enhanced agent productivity, and contributed to increased revenue while maintaining cost efficiency across the organization.


  • Audited transaction files and operational reports to ensure compliance with regulatory standards and organizational policies. Identified and addressed compliance gaps, enhancing organizational integrity and mitigating risk.
  • Directed a cross functional team of over 25 licensed agents and administrative professionals, overseeing daily operations to ensure compliance with regulatory standards. Implemented performance management systems and professional development initiatives, resulting in enhanced team productivity and adherence to industry regulations.
  • Leveraged multiple CRM platforms to streamline sales workflows, enhance client communications, and maintain data consistency across cross-functional teams. This approach facilitated improved collaboration, informed decision-making, and contributed to increased sales efficiency.
  • Spearheaded the development of strategic plans aligning with company goals and market trends, ensuring long-term success and growth.

Principal Broker/Owner/CFO

D&D Realty Group
01.2006 - 01.2015
  • Founded and scaled a high performing production office, establishing streamlined operations, cultivating results driven culture, and implementing strategic initiatives that propelled sustainable business growth. Directed all facets of the business, including financial oversight, team performance, and operational efficiency, leading to an increase in annual revenue year after year and a significant market share within two years of doors opening.
  • Recruited, trained, and coached a team of real estate professionals, providing ongoing development in sales strategies, regulatory compliance, and client service excellence.
  • Spearheaded comprehensive financial oversight, including budgeting, forecasting, expense management, and profitability analysis, to ensure fiscal responsibility and support strategic business planning.
  • Formulated and executed comprehensive marketing strategies, encompassing targeted lead generation and brand positioning initiatives. These efforts resulted in measurable revenue growth and enhanced market presence, aligning with organizational objectives and driving business success.
  • Sold Business- Moved

Education

Bachelor of Science - Business Management

University of Phoenix
01-2002

Oregon Real Estate License -

Skills

  • Excellent Communication & Negotiation Skills
  • Leadership & Team Management
  • Customer Relationship Management
  • Real Estate & Financial Industry Expertise

Activities And Volunteer

  • Oregon Professional Standards Committee
  • National Association Leading Edge Advisory Committee
  • Oregon Realtor Safety Board

Timeline

Senior Cash Management Solutions Officer

JP Morgan Chase
09.2023 - Current

Managing Principal Broker

RE/MAX Platinum
08.2015 - 02.2024

Principal Broker/Owner/CFO

D&D Realty Group
01.2006 - 01.2015

Bachelor of Science - Business Management

University of Phoenix

Oregon Real Estate License -

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