Shannon Hall
Mountain Munchies
Hope Mills,NC
15
years of professional experience
Detail-oriented Packaging Associate skilled in product packing, order fulfillment, and data entry. Proven ability to streamline processes and work efficiently under pressure.
Work History
Packaging Associate
3 Years 7 Months- Maintained inventory accuracy through regular stock checks and audits.
- Collaborated with team members to streamline packaging processes, reducing waste.
- Implemented improvements in workstations for enhanced ergonomics and productivity.
- Conducted quality control inspections to uphold product standards before delivery.
- Packed, weighed and shipped items per customer specifications.
- Proved successful working within tight deadlines and a fast-paced environment.
Shift Lead
2 Years 9 Months- Led team in delivering exceptional customer service and fostering a welcoming environment.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Trained and mentored new baristas on operational procedures and product knowledge.
- Managed inventory levels, ensuring stock availability while minimizing waste.
- Monitored quality control standards for beverages and food items, ensuring consistency.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Lead Sales Associate
1 Year 1 Month- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Collaborated with management to design promotional campaigns, increasing foot traffic and sales conversions.
- Trained and mentored new sales associates, enhancing team performance and customer service skills.
- Utilized point-of-sale systems for accurate transaction processing and streamlined checkout procedures.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Delivered excellent customer service for repeat business and referrals.
Waitress
1 Year 8 Months- Trained new staff on menu knowledge and point-of-sale system usage.
- Assisted in inventory management, tracking supplies to minimize waste and costs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Proved successful working within tight deadlines and a fast-paced environment.
Child and Youth Programs Assistant
2 Years 6 Months- Developed engaging curriculum for diverse child and youth programs.
- Coordinated activities that fostered teamwork and leadership among participants.
- Implemented feedback mechanisms to improve participant satisfaction and outcomes.
- Collaborated with community partners to expand program reach and resources.
- Evaluated program effectiveness through data analysis and reporting findings.
- Delivered high level of care, assistance, and supervision to children in compliance with organization's rules and policies.
Education
High School Diploma
- Key Club Member
Skills
Inventory Management
Product packaging
Labeling accuracy
Order fulfillment
Supply replenishment
Quality control
Attention to detail
Fast-paced adaptability
Data entry
Shipping and receiving documentation
Effective time management
Reliable and punctual
Timeline
Packaging Associate
Mountain Munchies
01.2021 - 08.2024Read More
Shift Lead
Starbucks
02.2017 - 11.2019Read More
Lead Sales Associate
Dream Yields Hydroponics Supplier
01.2016 - 02.2017Read More
Waitress
Ute Inn Bar and Grill
05.2014 - 01.2016Read More
Child and Youth Programs Assistant
NAF
06.2009 - 12.2011Read More
Grays Creek High
High School Diploma
Read More