Shannon Hammond

• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
• Used relevant financial technology to generate reports and recommended courses of action to upper management.
• Performed complex financial and budget analyses to determine requirements and justify requested funding.
• Reviewed financial reports and streamlined operations to increase productivity and company profits.
• Collected data from other divisions to support quarterly forecasts.
• Developed and implemented financial models to analyze complex information and assess health of organization.
• Collaborated to develop and maintain targeted profit plans to sustain growth.
• Created and maintained precise and accurate models, charts and reports.
• Prepared and submitted reports and monthly financial statements.
• Compiled data, reports and year-end audit information.
• Compiled and coordinated financial data for analysis and reconciliation.
• Enhanced, innovated and improved existing processes and controls to manage risk.

· Monthly audit of Service Partner (Vendor) invoices for Global Care call centers to include Production, Training, Incentives to ensure correct billing.

· Purchase Order Receiving of Vendor invoices.

· Generate and manage multi-million-dollar Purchase Orders on behalf of the Global Care organization

· Expert user in SAP

· Monthly reporting on trends of Training and Production

· Monthly reporting and analysis on variances to Sr Managers and Directors

· Ad-Hoc reporting upon requests for internal customers

· Coaching and Training for Partners to invoice properly/correctly

• Helped to research, vet and onboard new vendors, set up contracts and establish connections.
• Assessed vendor services for compliance with company policies.
• Managed vendor and contractor relations and negotiations across [Number] facilities.
• Tracked progress and performance with [Software] tracking sheets.
• Utilized statements of work and supported sourcing activities for Cell Tower Engineering builds, maintenance and upgrade projects.
• Directed initiatives to automate vendor data and maintain controls to smooth validation and acceptance processes.
• Managed vendor performance to maximize profitability and achieve financial objectives.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Managed project plans, timelines and budgets.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

· Approval of PO requests from the field, generating and awarding auctions to GC's for cell site maintenance or new build based on contract validation, insurance, price, work load. Manage and maintain SLA to assist in meeting quarterly goals by the West Region.

· Reporting: West Region auction reporting includes vendor and savings. West Region PCard reporting includes monthly charges by employees to PCard by account codes and markets.

· Validate change orders or additional expenses requested by vendors through contract knowledge and research

· Repair and Maint categorization through monthly OPEX reporting, researching costs via Marketplace/Open Text. Identify costs to be re-classed.

· Coordination of Master Agreements and Field Service Agreements with vendors and Regional legal to acquire the mandatory information and documentation for vendors to secure an executed contract with T-Mobile Engineering.

· Internal network issue line monitoring, documentation and coordination of communication to employees in regard to their trouble tickets.

· Management of multi-million dollar Capital Budget for the Pacific Northwest Region (4 Markets).

· Weekly updates and communication to the Sales counterpart teams in regard to network information.

· Weekly Regional Meeting coordination, management and slide decks. Follow-up and coordination of Action Items.

· Various ad hoc requests from Director and his Regional Management staff in regard to approvals and financial status updates.

· Generate Purchase Orders based on company Approved Vendors and alignment within the Budget.

· Verification and Creation of Sales code for Retail and Business Channel Reps

· Update retail locations on a weekly basis for Retail Reps – reporting done on employee market changes. Follow up and correct as needed.

· Remedy tickets – Initial request for sales codes to be generated

· Generate and update RSR sales codes in TCM

· Generate and update Business codes in TCM

· Update RSR data in Samson

· Upload information in to SAP

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance of Region.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Managed department budgets and generated financial reports for management review.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Assisted coworkers and staff members with special tasks on daily basis.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.

· Travel arrangements

· Process (verify, code and approve) AP invoices for General Manager

· Train new managers to use the AP system

· Notary for the state of Tennessee

· Quarterly OPEX reporting for District Manager

· Overtime Management for Field Technicians

· Contract negotiations for office servi

· Office management of Louisville and Nashville offices

· Coordination of schedules with other Admins for Executive travel and meetings

· Planning and execution of employee events

· Implementation of process and procedure for office flow and efficiency

• Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff.
• Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
• Organized and processed daily accounting invoices, statements and records.
• Established key relationships with team members, upper management, customers and partners through well-developed communication and interpersonal skills.
• Coordinated and monitored department workflow to maintain efficiency.
• Prepared working papers, reports and supporting documentation for audit findings.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses.
• Cooperated with senior leaders to create operating budgets and financial planning.

· Extract and report to Directors Weekly Full Time Employee headcount reports

· Extract and report to Directors Weekly contractor count and contractor spend reports

· Monthly Capital Labor reporting (query, analyze, verify, reconcile and submit final worksheet to Accounting)

· Invoice research and proper/valid coding and approval

· Point of contact for Enterprise IT in regards to invoices, Statement Of Works and Doculink administration

· Run, analyze and supply requested Ad-Hoc Vendor Spend reports as needed (quarterly and annually/YTD)

· Creation and tracking of Appropriation Requests for Capital project codes

· Process and acquisition of appropriate approvals and tracking of International wire transfers

· SAP Invoice tracking and approval for payment

· Special projects as assigned

· Backup contact for processing NT Accounts for contractors and new employees

· Work closely with onsite vendors for payment issues and contracts

· Track and inform Legal of new contracts exceeding $5M each quarter

· Create and approve Purchase Orders in SAP (Market Place)

· Process new vendors and maintenance of vendors information in AP system for timely payment