Summary
Overview
Work History
Skills
Timeline
Generic

Shannon Hampton

Muskogee,OK

Summary


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

25
25
years of professional experience

Work History

Project Financial and Data Analyst

MEI Inc.
02.2024 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Used statistical methods to analyze data and generate useful business reports.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Implemented robust control measures to improve analytical output reliability.
  • Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
  • Automated routine data analysis tasks, freeing up time for more complex analysis.
  • Contributed to the overall success of projects by maintaining a positive, collaborative attitude and providing timely, relevant support to team members in areas related to finance.
  • Facilitated effective communication between finance and operations teams, bridging gaps in understanding related to project budgets and forecasts.
  • Enhanced decision-making capabilities by providing accurate, timely financial information to project managers.
  • Provided valuable input during contract negotiations, contributing to better terms that positively impacted overall project outcomes.
  • Developed customized financial models to forecast project revenues and expenses accurately.
  • Analyzed large datasets to identify trends and insights for strategic decision-making.

Payroll Specialist/Analyst II

Yrc/Yellow Freight
05.2022 - 09.2023
  • Responsibilities include but not limited to
  • Provide accurate and timely input of hours and earnings for 22,000 union and non-union employees
  • Audit timekeeping records and providing excellent customer service to all 219 terminals nationwide
  • Perform all activities necessary, including hours and earnings data input and data audits in Kronos, Oracle, and MCC- PROD Transportation Management System, to produce weekly payroll.
  • Establish and maintain strong relationships with FMLA, HR, HWP and field operations support staff.
  • Maintain accurate and timely records for audit and controls.
  • Maintain knowledge of various union contracts and any contract changes regarding payroll.
  • Work closely with other Payroll Specialists to assist with various payroll duties.
  • Follow all procedures and controls set up by the department to ensure Sarbanes Oxley compliance.
  • Perform special projects and reports as assigned
  • Create Oracle and Kronos PBL reports for formatting and validation of payroll process
  • Audit all hours, mileage pay, fringe pay, grievance pay, sick pay, holiday pay, PTO, jury duty, funeral pay, and vacation entries for accuracy.
  • Audit paycode reports, adjustments, auto dollar, modified duty, excessive wage, entries dropped, and missing rate reports.
  • Step in as back-up Supervisor when needed
  • Perform other duties as assigned
  • Implemented process improvements that increased efficiency in payroll processing and reduced errors.

Payroll Manager

Integrity Staffing Solutions
05.2021 - 05.2022
  • Responsibilities include but not limited to
  • Maintains payroll information by designing systems, directing the collection, calculation, and entering of data.
  • Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/division transfers.
  • Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.
  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
  • Balances the payroll accounts by resolving payroll discrepancies.
  • Provides payroll information by answering questions and requests.
  • Maintains payroll guidelines by writing and updating policies and procedures.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Maintains employee confidence and protects payroll operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Completes operational requirements by scheduling and assigning employees, following up on work results.
  • Maintains payroll staff by recruiting, selecting, orienting, and training employees.
  • Maintains payroll staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Pse Sales & Service/Distribution Associate

United States Postal Service
03.2019 - 05.2021
  • Responsibilities include but not limited to
  • Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services; use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations.
  • Provides sales and customer service support by greeting customers and explaining store layout; determining special interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) where applicable, and/or using Mobile Point of Service MPOS to complete transactions (where applicable) .
  • Provides product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs. Provides additional information regarding product features and services.
  • Handles and processes customer purchases and returns relating to products and services and may use a point-of-sale system. Assists customers with transactions.
  • Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures display; and selling areas, workstations, and storage areas are presentable to customers. Performs routine maintenance on SSKs and mPOS, including trouble shooting.
  • Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.
  • Verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers' credit balance. Checks and sets post office postage meters.
  • Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms. May assign and clear accountable items and distribute mail as required.
  • Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch, or station. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes.

General Manager

Hampton Inn By Hilton
01.2017 - 08.2018
  • Responsibilities include but not limited to
  • Responsible for completing required franchise training and staying current on all updates/changes to standards, policies, and processes.
  • Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.
  • Delegates authority and assigns responsibility to all employees; supervises work activities of all employees.
  • Ensures staff receives proper safety and standard operating training for each position.
  • Allocates funds, authorizes expenditures, and assists Area Director in budget planning.
  • Monitors cost controls on a regular basis.
  • Performs duties of a Director of Sales including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions.
  • Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.
  • Maintain guest satisfaction by answering patrons' complaints and resolving problems to guest specifications.
  • Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Ensures bank deposits are made daily, including weekends and holidays.
  • Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner.
  • Audits daily reports and processes monthly paperwork.
  • Orders supplies and equipment as needed and in accordance with company procedures.
  • Available 24/7 with reliable transportation.
  • Directly supervises staff of hotel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing employee complaints/issues.
  • Other duties as assigned.
  • Directed daily hotel operations to ensure exceptional guest experiences and service standards.

Branch Manager

International Bank Of Commerce
11.2015 - 01.2017
  • Responsibilities include but not limited to
  • Directly responsible for the expansion and retention of existing customer relationships, through comprehensive knowledge of IBC product benefits and values, as well as the development of new business.
  • Actively participates in the Customer Call Program and assists others to meet or exceed established production goals.
  • Supervise and motivate branch employees by encouraging their interest and participation in cross-selling bank products and services.
  • Provide leadership through coaching and mentoring employees on an individual basis to help them attain Sales goals, which significantly affects the bank's ultimate results.
  • Implement sales strategies and promotional activities on a monthly, weekly, and daily basis to increase awareness and generate new business.
  • Maintain smooth workflow by instructing staff of their responsibilities and supervise the training of newly hired sales associates.
  • Conduct Sales meetings with staff to reinforce communication of branch goals at a minimum weekly.
  • Attend designated market sales managers' meetings or other bank meetings and training sessions as required.
  • Instruct staff in their responsibilities, limits of authority and channels of communication.
  • Prepare work schedules and assigns duties to Sales and Teller personnel to ensure efficient operation of branch.
  • Perform other related duties as directed by the management.
  • Evaluate the performance; recommend promotions and salary adjustments within approved bank guidelines, counsel and/or discipline employees as necessary.

Office Manager/Cpt/Chha/Qapi

First Choice Hospice
08.2012 - 11.2015
  • Responsibilities include but not limited to
  • Coordination of office functions in accordance with state, federal, and local regulations
  • Communicate effectively with patients, visitors, physicians and co-workers
  • Schedule in-service and staff meetings and enforce attendance requirements
  • Conduct chart audits and ensure CHAP requirements are being met
  • Oversee admitting procedures
  • Marketing
  • Phlebotomist
  • Maintain nurse, aide and chaplain visit scheduling
  • Compassionate, understanding of end-of-life care
  • Budget and waste control
  • Prepare payroll
  • Maintain office, DME and medical supplies
  • Maintain Physician, Patient, Vendor and Public relations
  • Conduct and record weekly staff meetings
  • Maintain patient EMR records
  • Fill in as CHHA when needed

Assistant General Manager

Hms Host/Tulsa International Airport
03.2008 - 08.2012
  • Responsibilities include but not limited to
  • Monitor surveillance cameras
  • Work directly and maintain relations with LEO's (Law Enforcement Officers) , Tulsa Airport Authority and TSA
  • Cash room management/over short audits/LOB O/S Audits
  • Distribution/Management of main safe and managers bank bags
  • Process daily bank deposits and change orders
  • Maintain cash flow and logs, cashier audits, investigate and resolve O/S
  • Checks and balances of daily deposits using Back Office software, Micros and Cash Track Machine Reports
  • Pull, count and monitor daily cash drops
  • Investigate and resolve customer and employee complaints
  • Assist with bookkeeping, payroll, A/R and A/P processing
  • Greet visitors, conduct tours as needed, provide basic information to visitors and callers
  • Schedule/attend weekly manager meetings
  • Process, upkeep, and distribution of daily T&L time & labor reports
  • Pre-Screen applicants
  • Process and maintain all workers comp claims
  • Conduct background checks for all new hire via GIS background software
  • Process paperwork for all badged employees to include fingerprints
  • Conduct all facets of HR while using Peoplesoft HR online
  • Ability to relate well to the public, in person and on the phone
  • Able to work effectively with multiple supervisors and managers
  • Strictly enforce, maintain and distribute all policies and procedures
  • Process invoices for 7 restaurants to include CAP software upload and Peoplesoft Financials
  • Report directly to the General Manager

Multi Location Branch Administrator/Safety Officer

United Rentals, Inc.
10.2006 - 10.2007
  • Responsibilities include but not limited to
  • Maintain bookkeeping procedures in three branch locations
  • Prepare correspondence and reports for Branch and District Managers
  • Coordinate the branch's accounts payables, receivables and payroll functions
  • Processing invoices and checks
  • Assisting district and regional service centers with overdue account collections
  • Performing branch human resources activities
  • Maintain inventory of office supplies and equipment
  • Coordinate meetings, schedules, hotels, flights, and upkeep of the district calendar throughout the district
  • Upkeep of licensing and SMM tabs on all equipment
  • Travel to 5 other locations within the district to train new admins in the rental flow bookkeeping process
  • Conduct quarterly expense reports
  • Workbrain payroll system
  • Rentalman software used
  • Process daily bank deposits
  • New vendor and credit account setup
  • Maintain positive relations with vendors on a daily basis
  • Create flyers during promotional seasons
  • Safety Officer/Maintaining OSHA Compliance

Accounts Payables Assistant Manager

Ors Nasco
02.2000 - 12.2005
  • Responsibilities include but not limited to
  • Overseer of a group of employees not limited to five co-workers
  • Created A/P policies and procedures manuals and scheduling of departmental meetings
  • Positive reinforcement of policies and procedures
  • Maintain positive relations with vendors
  • Month end and year end closings
  • Conduct daily check runs which average runs total 2 to 3 million dollars
  • Assist with internal and external audits
  • Investigate and research questionable data
  • Data entry, reconciliations, general ledgers, wire transfers and petty cash
  • Perform overall administrative duties
  • Insure proper storage of archived files
  • Travel to warehouse locations to conduct inventory and inventory auditing
  • Expense entries and audits
  • Invoice entries average 300 per day, credit entries
  • A/P new account setup and vendor account changes
  • Upkeep of daily incoming/outgoing phone logs

Skills

  • Positive Reinforcement
  • Communication
  • Customer Relationship Management
  • Leadership
  • Troubleshooting
  • Budget Planning
  • Inventory Control
  • Sales Planning
  • Product Promotion
  • Business Development
  • PeopleSoft Financials
  • Back Office Software
  • Point Of Sale Software
  • Workers Compensation
  • Event Management
  • Invoice Processing
  • Customer Satisfaction
  • Payroll Management
  • Suggestive Selling
  • Staff Training
  • Customer Service
  • Field Operations
  • Cost Reporting
  • External Auditing
  • General Ledger
  • Retail Services
  • Accounts Payable
  • Payroll Software
  • Workforce Scheduling
  • Engineering Change Order
  • Travel Management
  • Cost Control
  • Oracle Peoplesoft
  • Chart Auditing
  • Retail Store Design
  • Accounting
  • Sales Targets
  • Data Entry
  • Cash Flow Management
  • Osha Regulation
  • Geographic Information System
  • Bullhorn
  • Geofencing
  • Excel functions
  • Analytical thinking
  • Quickbooks
  • Expenditure review
  • Expense and revenue analysis

Timeline

Project Financial and Data Analyst

MEI Inc.
02.2024 - Current

Payroll Specialist/Analyst II

Yrc/Yellow Freight
05.2022 - 09.2023

Payroll Manager

Integrity Staffing Solutions
05.2021 - 05.2022

Pse Sales & Service/Distribution Associate

United States Postal Service
03.2019 - 05.2021

General Manager

Hampton Inn By Hilton
01.2017 - 08.2018

Branch Manager

International Bank Of Commerce
11.2015 - 01.2017

Office Manager/Cpt/Chha/Qapi

First Choice Hospice
08.2012 - 11.2015

Assistant General Manager

Hms Host/Tulsa International Airport
03.2008 - 08.2012

Multi Location Branch Administrator/Safety Officer

United Rentals, Inc.
10.2006 - 10.2007

Accounts Payables Assistant Manager

Ors Nasco
02.2000 - 12.2005

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Shannon Hampton