Shannon Hamrick
Winter Springs,FL
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
15
15
years of professional experience
Work History
General Manager
Sonny's BBQ
Winter Park, FL
02.2010 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
Business
Seminole State College of Florida
Sanford, FL05-2008
Skills
- P&L Management
- Schedule Management
- Service Quality Improvement
- Staff Supervision
- Inventory Control
Timeline
General Manager
Sonny's BBQ
02.2010 - Current
Business
Seminole State College of Florida