Shannon Hansen
Harlan
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Home Care Provider
CDAC
Atlantic
02.2017 - 01.2025
- Developed individualized care plans for each client based on their physical and mental needs.
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Kept up-to-date knowledge on current trends in home health care practices.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Coordinated with other healthcare professionals to ensure continuity of care.
- Administered medications in accordance with physician instructions.
- Planned optimal meals based on established nutritional plans.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Home Care Provider
Home sweet home
Atlantic
05.2015 - 07.2017
- Developed individualized care plans for each client based on their physical and mental needs.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted clients with bathing, dressing, and incontinence care.
- Provided entertainment and companionship through conversation, reading, and board games.
Manager
Kum & Go
Rifle
02.2001 - 03.2003
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed risk by developing and implementing effective risk management strategies.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Inventory and audits
- customer service
Education
High School Diploma -
R5 High School
Grand Junction, CO05-1993
Some College (No Degree) -
Kaplan University
Davenport, IASkills
- Individualized care planning
- Medication administration
- Nutritional meal planning
- Client safety protocols
- Health care coordination
- Risk management strategies
- Customer satisfaction enhancement
Certification
Med Manager
Timeline
Home Care Provider
CDAC
02.2017 - 01.2025
Home Care Provider
Home sweet home
05.2015 - 07.2017
Manager
Kum & Go
02.2001 - 03.2003
High School Diploma -
R5 High School
Some College (No Degree) -
Kaplan University