Welcoming Patients to the facility
Complete all admissions paperwork and entering it digitally
Verifying medical insurance coverage and benefits for each patient
Answering high volume of calls, transfers and direct calls accordingly, provides exceptional customer service both on phone and in person
Build patient Chart in Brightree and;or Bonafide while creating orders for patients needs through
Ensuring I have proper Face to Face notes/Progress notes with a good RX to process order quickly and efficiently for patients
Orders worked: Hospital Beds/Wheelchair orders/ Breast Pumps/Rollators/crutches /canes/ CPAP supplies/02 Resupply and many other DME retail orders
Process Prior Authorizations
