Shannon HAYNES
Braithwaite,LA
Summary
Dedicated Companion Caregiver with experience at New Orleans Veterans Administration, skilled in behavioral analysis and patient documentation. Successfully fostered trusting relationships while enhancing client well-being through compassionate support and effective crisis intervention. Proven ability to collaborate with healthcare teams, ensuring optimal care and adherence to safety standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Companion Caregiver
New Orleans Veterans Administartion
New Orleans, LA
03.2019 - Current
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Maintained clean and well-organized environment for client happiness and safety.
- Built strong and trusting rapport with clients and loved ones.
- Provided emotional support during difficult times like illness or bereavement.
- Followed care plan and directions to administer medications.
- Organized oral medications for clients following dosage and schedule requirements.
- Provided transportation for clients to attend religious services or other events.
- Performed grocery shopping for clients according to their dietary requirements.
- Took part in community-based activities with the elderly client in order to increase social interaction opportunities.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contacted medical providers on behalf of clients to follow up on appointments.
Pharmacy Technician
PharMerica
Elmwood, LA
05.2004 - 08.2016
- Ensured compliance with state and federal pharmacy laws and regulations.
- Prepared and processed medical insurance claim forms and records.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Restocked shelves with new supplies of medications as needed.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Verified accuracy of medication labels before they were dispensed to customers.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Mixed pharmaceutical preparations according to written prescriptions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Assisted pharmacists in compounding sterile products according to state regulations.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05-2026
Skills
- Conducted behavioral analysis
- Executed patient documentation
- Advocated crisis intervention
- Composed clinical research
- Conducted data analysis
- Aided team collaboration
- Executed active listening
- Arranged meal planning and preparation
- Executed Dementia care
- Respectful and compassionate
- Aided behavior redirection
- Multitasking capacity
- Executed Patient confidentiality
Certification
- Louisiana Board of Pharmacy License
Accomplishments
- Customer Service Award
Afflictions
• American Association of Christian Counselors
• American Psychological Association
References
References available upon request.
Timeline
Companion Caregiver
New Orleans Veterans Administartion
03.2019 - Current
Pharmacy Technician
PharMerica
05.2004 - 08.2016
Bachelor of Science - Psychology
Liberty University
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