Shannon Heard
Sioux Falls,South Dakota
Summary
Accomplished critical care nursing professional with extensive experience in fast-paced emergency settings. Compassionate and committed to raising patient care quality through diligent assessment, monitoring and support. Veteran with extensive work experience at government agencies. Detail-oriented in collecting and analysing data, evidence and information. Dedicated to providing outstanding services to community and citizens.
Overview
25
25
years of professional experience
Work history
Registered Nurse
Avera McKennan Hospital & University Health Center
Sioux Falls, South Dakota
10.2012 - Current
- Delivered quality care and comfort to trauma patients and patients with sepsis, heart failure, pulmonary hypertension, end-stage liver disease, and end-stage renal disease.
- Responded to emergency situations quickly within appropriate procedures.
- Managed ventilators, BiPAP, CPAP, Swan-Ganz catheters, FloTrac, PICC lines, central lines, art lines, ports and peripheral lines accurately to avoid issues and enhance patient care.
- Managed continuous renal replacement therapy, sustained slow-efficiency dialysis, and therapeutic temperature management.
- Implemented and updated treatment plans in collaboration with doctors.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Counselled caregivers and families on end-of-life planning and patient care options.
Military Intelligence Officer
South Dakota Army National Guard
Rapid City, South Dakota
09.1998 - 08.2023
- Prepared and briefed intelligence and security presentations to senior leaders.
- Advised and offered suggestions to senior military members and commanders based on intelligence findings.
- Advised on research and tactical options, aiding operational planning and implementation.
- Handled proactive and reactive intelligence development, gaining insights into enemy activity.
- Used specialised collection software, databases and tools to research, gather and evaluate data.
- Liaised with law enforcement agencies, non-governmental and governmental organizations to exchange, as needed.
- Analysed gathered information to suggest alternate conclusions.
- Supervised junior officers during production, publishing and briefing of intelligence products.
Law Enforcement Officer
Brookings Police Department
Brookings, South Dakota
09.2005 - 08.2011
- Protected life and property by enforcing SD laws and regulations.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Produced comprehensive crime reports with meticulous attention to detail.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
Education
Master of Science in Nursing - PMHNP
South DakotaState Uiversity
Brookings, South Dakota 08/2020 -
Bachelor of Science - Nursing
South Dakota State University
Brookings, South Dakota 08/2011 - 08/2012
Bachelor of Science - Psychology
South Dakota State University
Brookings, South Dakota 01/2000 - 05/2003
Skills
- Patient care
- Resource assignment/management
- IV drug therapy management
- Intelligence gathering
- Operational leadership
- Investigative techniques/interviewing
- Legal and judicial processes
- Forensics and evidence gathering
Timeline
Registered Nurse
Avera McKennan Hospital & University Health Center
10.2012 - Current
Law Enforcement Officer
Brookings Police Department
09.2005 - 08.2011
Military Intelligence Officer
South Dakota Army National Guard
09.1998 - 08.2023
Master of Science in Nursing - PMHNP
South DakotaState Uiversity
08/2020 -
Bachelor of Science - Nursing
South Dakota State University
08/2011 - 08/2012
Bachelor of Science - Psychology
South Dakota State University
01/2000 - 05/2003
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