Shannon Herrick

Work History

Peoples Bank

03.2020 - 08.2024

Maintained mortgage program compliance with federal agencies such as VA, FHA, WSHFC and Fannie Mae/Freddie Mac. Also underwrote loans in new/rehab construction, portfolio and Investor Jumbo files.
Managed a diverse portfolio of mortgage applications, consistently meeting strict deadlines while maintaining attention to detail.
Continuously updated industry knowledge through professional training sessions, seminars, conferences, and self-directed learning efforts.
Contributed to the development of departmental guidelines and procedures by working with Credit Administration and writing standard operating procedure's for underwriters.
Streamlined internal processes for improved efficiency by identifying areas for improvement and suggesting new procedures or tools.
Increased team productivity by mentoring junior underwriters, sharing industry knowledge, and providing constructive feedback on their work.
Assisted management with special projects as assigned, demonstrating adaptability and commitment to organizational success.
Notarized investor documents when needed to sell loans to third party investors.

Peoples Bank

09.2014 - 03.2020

Effectively managed workload to ensure timely completion of all assigned tasks while maintaining a focus on quality.
Continuously updated knowledge of industry trends and changing regulations to inform sound decisionmaking.
Maintained compliance with regulatory standards and guidelines, mitigating potential risks to the organization.
Provided detailed feedback on loan decisions, effectively communicating with both Loan Processors and Loan Officers.
Approved or denied loans based on established criteria and underwriting guidelines.
Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
Reviewed appraisals and title documents to verify accuracy and completeness.
Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.
Worked with processing team members to communicate errors and obtain missing information for current applications.
Verifying complete loan packages and submittal to third party investors for underwriting review.
Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.

Peoples Bank

05.2013 - 09.2014

Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Handled any conditions sent from underwriting departments.
Prepared file for final clear-to-close by underwriting team.
Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
Communicated with originator and applicant concerning progress of loan file.
Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
Expedited mortgage approval times by proactively resolving any discrepancies in borrower documentation.
Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.