Shannon Hill

• Maintained detailed records of completed trainings, certifications, and evaluations for easy reference during performance reviews or internal audits.
• Established partnerships with external vendors to provide specialized training programs for specific job functions.
• Designed engaging training sessions that incorporated real-world scenarios for better knowledge retention.
• Monitored progress of trainees, providing constructive feedback and additional support when necessary to ensure success in their roles.
• Adapted quickly to changing business needs by updating training materials and methodologies accordingly.

Regulate all aspects of gaming activity. Investigate any suspicion of wrongdoing in connection with the gaming activity. Comply with Gaming Ordinance and state compact. Conduct background checks for all employees working in the casino. Issue licenses to employees. Keep gaming files current and up to date.

Interviewed applicants for payday and title loans. Cashiering, collection and reminder calls. Hourly marketing. Make schedules and marketing plan for the week. Review and approve hours for employees.