Open To Work
Verified
This profile is verified using an email address.
Shannon Holguin
Community Relations Manager
Garden Grove,CA
Work Preference
Summary
Experienced management professional, skilled in community relations and event coordination. Skilled in building strategic partnerships, executing fundraising campaigns, and enhancing brand awareness. Committed to problem-solving and fostering collaborative teamwork environments. Eager to apply these strengths to a Community Relations Partnership role.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Career Leave /Family Caregiver
Self-employeed
Garden Gove
01.2025 - Current
- Managed daily care routine, ensuring adherence to medication schedules and efficient appointment logistics.
- Coordinated healthcare plans with providers and social workers to ensure comprehensive care coordination.
- Oversaw household finances and insurance claims, building partnerships with nonprofit associations to enhance support services.
Director of Community Relations
Carolina's Italian Restaurant
Garden Grove, California
04.2016 - 01.2025
- Developed community outreach programs that increased local engagement and support.
- Organized fundraising events that addressed local charities and community needs.
- Collaborated with local organizations to promote initiatives and events.
- Facilitated communication between restaurant management and community stakeholders to enhance collaboration.
- Represented restaurant at local events to strengthen community relationships.
- Participated in town hall meetings and conferences related to outreach efforts.
Restaurant Maanger
Carolinas Italian Restaurant
Garden Grove
04.2016 - 01.2025
- Optimized floor turnover and customer flow, reducing table turnover time by 10% monthly while increasing foot traffic by 20% through targeted promotions.
- Oversaw three departments, training over 35 staff members in customer service and food safety protocols to enhance service quality.
- Coordinated employee scheduling, vendor relations, and quality control to ensure regulatory compliance and improve customer experience.
- Established inventory tracking and monthly sales forecasting, effectively managing food costs and maintaining labor costs between 21% and 25% of sales.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton, CAAssociate of Arts - Marketing
Santiago Canyon College
Orange, CASkills
- Event fundraising
- Community engagement
- Creative direction
- Customer relationship management
- Problem solving
- Fundraising strategies
- Brand awareness
- Special event planning
- Marketing communications
- Flexibility and Adaptability
Certification
- Digital Marketing Certificate
Affiliations
- Volunteer- Gisler Elementary School-PTO Events Coordinator Assistant
- Volunteer, Carson Hope Church- Food Pantry Line Worker
- Volunteer, Share Ourselves Community Organization- Event Volunteer
- Volunteer, 2nd Harvest Food Bank, Field Worker
Timeline
Career Leave /Family Caregiver
Self-employeed
01.2025 - Current
Director of Community Relations
Carolina's Italian Restaurant
04.2016 - 01.2025
Restaurant Maanger
Carolinas Italian Restaurant
04.2016 - 01.2025
Bachelor of Arts - Communications
California State University, Fullerton
Associate of Arts - Marketing
Santiago Canyon College