Shannon Hollingsworth
Temecula,CA
Summary
Well-qualified Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
22
22
years of professional experience
Work History
Realtor
Berkshire Hathaway HomeServices
03.2019 - 05.2024
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Realtor
Tarbell Realtors-Temecula
01.2015 - 03.2019
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Public Relations Assistant
Village Runner Inc.
09.2002 - 11.2004
- Resolved complaints to maintain customer satisfaction.
- Created engaging content for blog posts, newsletters, social media platforms, helping drive website traffic and reinforce brand identity online.
- Coordinated interviews between clients'' executives/media representatives ensuring proper preparation ahead of time.
- Supported event planning efforts by coordinating logistics, creating promotional materials, and managing attendee lists.
- Developed key messaging documents for clients to guide consistent communications across all channels.
- Worked closely with business partners to develop consistent messaging across platforms and departments.
- Handled crisis communications situations delicately preserving company reputation minimizing negative impact.
- Assisted during high telephone volumes and customer escalations.
Education
Communications, English
El Camino College
Torrance, CACommunications, English
Cal State Dominguez Hills
Carson, CASkills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Sales negotiation
- Marketing Coordination
- Staff Management
- Administrative Support
Timeline
Realtor
Berkshire Hathaway HomeServices
03.2019 - 05.2024
Realtor
Tarbell Realtors-Temecula
01.2015 - 03.2019
Public Relations Assistant
Village Runner Inc.
09.2002 - 11.2004
Communications, English
El Camino College
Communications, English
Cal State Dominguez Hills
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