Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Homburg

Mascoutah,IL

Summary

Proven Bartender with a track record of enhancing customer satisfaction and boosting sales through expert beverage preparation and exceptional service. At The Chase Club, excelled in drink innovation and customer engagement, increasing loyalty and revenue. Skilled in food service and adept at managing high-volume events. Experience in both casual and fine dining atmosphere. Demonstrates strong salesmanship and hospitality expertise, ensuring memorable guest experiences.

Overview

4
4
years of professional experience

Work History

Bartender/Server

The Chase Club
05.2024 - Current
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served in a fine dining atmosphere with high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Bartender

Twisted Ranch
08.2023 - 12.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Assisted with inventorying beverage stock and bar supplies.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Bartender

Skootr's Restaurant
07.2022 - 05.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Assisted with inventorying beverage stock and bar supplies.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Bartender

Silver Creek Saloon
03.2021 - 08.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Completed requisitions to maintain required stock par levels.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Education

Associate of Science - Emergency Medical Technology

Southwestern Illinois College
Belleville, IL
05.2019

Skills

  • Food Service
  • Food Preparation
  • Basic accounting
  • Beverage Preparation
  • Menu Memorization
  • Order Management
  • Customer service expertise
  • Wine and liquor knowledge
  • Liquor, beer, and wine knowledge
  • Salesmanship
  • Handling Difficult Customers
  • Hospitality service expertise

Timeline

Bartender/Server

The Chase Club
05.2024 - Current

Bartender

Twisted Ranch
08.2023 - 12.2023

Bartender

Skootr's Restaurant
07.2022 - 05.2023

Bartender

Silver Creek Saloon
03.2021 - 08.2022

Associate of Science - Emergency Medical Technology

Southwestern Illinois College

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Shannon Homburg