Hi, I’m
SHANNON HUDSON
Waco,TX
Summary
Dedicated Warehouse Manager with a strong commitment to safety, process optimization, and continuous improvement. Applying Lean Six Sigma methodologies to reduction waste and enhance operational efficiency, minimize costs, and foster a safe, productive work environment. Passionate about driving performance through data-driven decision-making and team collaboration. Seeking an opportunity to join your team.
Overview
15
years of professional experience
1
Certificate
Work History
P & P Surplus
Sales Advisor
11.2024 - Current
Job overview
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Shipp Belting
Shipping & Receiving Manager
01.2024 - 08.2024
Job overview
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Collaborated with suppliers to improve packaging for inbound goods, reducing damage rates and loss.
- Enhanced warehouse efficiency by redesigning layout to streamline flow of goods from receiving to shipping.
HELLO BELLO
Production Shift Supervisor
08.2021 - 12.2023
Job overview
- Results-driven and highly organized Production Shift Supervisor with extensive experience in overseeing daily operations, managing production teams, and ensuring efficient workflow
- Skilled in monitoring production targets, quality standards, and safety protocols while fostering a positive and productive work environment
- Adept at troubleshooting issues, optimizing processes, and maintaining equipment to minimize downtime
- Committed to continuous improvement and implementing lean practices to enhance operational efficiency and meet production goals
- Proven ability to lead by example, ensuring adherence to all safety regulations and company policies
Image Microsystems
Lead Warehouse Associate
05.2020 - 08.2021
Job overview
- Awarded recognition as 'Employee of the Month'
- Trained and led a large team in fulfillment facility
- Managed warehouse system updates to increase productivity and reduce errors
- Promoted performance improvements by coaching, guiding and disciplining team to insure daily goals met
- Performed daily quality inspections on returned products
- Maintained fulfillment centers efficiency by proficiently covering all positions during breaks, call offs, and vacations
TD Moore Investments
Property Administrator
06.2017 - 06.2020
Job overview
- Conducted inspections and internal audits
- Inspected properties regularly to identify deficiencies and schedule repairs
- Coordinated general maintenance and repairs to keep facilities operational and appealing
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Resolved resident complaints and expedited all maintenance requests promptly, thoroughly, and accurately
IMAGE MICROSYSTEMS
Amazon Digital Media Coordinator/ Customer Service
06.2019 - 05.2020
Job overview
- Assisted in creating and curating digital media content, such as videos, images, and graphics, for various digital platforms
- Tracked campaign performance, using analytics tools to measure effectiveness and suggest optimizations for future campaigns
- Worked closely with marketing, product, and creative teams to ensure content aligns with branding, marketing objectives, and customer engagement strategies
- Coordinate with third-party vendors, partners, or influences for content collaboration
WOODY BUTLER HOMES
Real Estate Agent
01.2014 - 11.2019
Job overview
- Provided dedicated buyer experience for clients
- Demonstrated home highlights by providing information relating to schools, medical services and utilities
- Orchestrated deals between the seller and the buyer to increase satisfactory sales
- Applied various methods to build client base, including networking, email, and social media
- Generated lists of properties comparable to buyers' needs and financial resources
- Advised sellers on making homes more appealing to buyers in a competitive marketplace
- Identified potential buyers through cold calling
- Explained financial requirements and analytical data to potential buyers and sellers
Allergan Pharmaceuticals
Warehouse Supervisor
05.2010 - 01.2014
Job overview
- Monitored daily shipping, handling and receiving to oversee smooth operations within warehouse
- Complied with standards and protocol requirements regarding warehouse operations, shipping/receiving, and material handling
- Established and maintained good relations with customers, vendors, and transport companies
- Decreased shipping times by training staff on material handling processes
- Oversaw all processing equipment and machinery for proper start up, operation, and shut down
- Enforce strict safety procedures and protocols through successful management of warehouse team members
Education
Southern Methodist UniversityDallas, TX
Vocational School Certificate from Lean Six Sigma
Skills
- Lean Six Sigma
- Industrial maintenance
- Analytical
- Safety oriented
- Training and Development
- Strong leadership capabilities
Timeline
Sales Advisor
P & P Surplus
11.2024 - Current
Shipping & Receiving Manager
Shipp Belting
01.2024 - 08.2024
Production Shift Supervisor
HELLO BELLO
08.2021 - 12.2023
Lead Warehouse Associate
Image Microsystems
05.2020 - 08.2021
Amazon Digital Media Coordinator/ Customer Service
IMAGE MICROSYSTEMS
06.2019 - 05.2020
Property Administrator
TD Moore Investments
06.2017 - 06.2020
Real Estate Agent
WOODY BUTLER HOMES
01.2014 - 11.2019
Warehouse Supervisor
Allergan Pharmaceuticals
05.2010 - 01.2014
Southern Methodist University
Vocational School Certificate from Lean Six Sigma
Certification
Lean Six Sigma
Customer Service
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