Shannon Iannotta
Port St. Lucie
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
14
14
years of professional experience
Work History
RN Case Manager
Cleveland Clinic Martin Healt System
09.2023 - Current
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Home Health RN Case Manager
The VNA of the Treasure Coast
08.2020 - 08.2023
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with other healthcare team members to support patient needs.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Home Health RN Case Manager
Hartford Healthcare at Home
08.2018 - 06.2020
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Managed care from admission to discharge.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
Home Health RN Case Manager
The Salmon VNA and Hospice
03.2014 - 08.2018
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
- Optimized patient comfort by addressing individual physical, emotional, spiritual needs during end-of-life care.
- Supported patients'' mental and emotional well-being through active listening and empathetic communication during difficult periods of illness or recovery.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Served as a reliable resource for families seeking guidance on navigating complex healthcare systems and advocating for their loved ones'' needs.
Home Health RN Case Manager
Home Care Solutions
03.2013 - 03.2014
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness.
- Enhanced patient recovery rates through diligent monitoring of vital signs, medication administration, and wound care.
- Evaluated patient histories, complaints, and current symptoms.
RN Charge Nurse
Oak Knoll Nursing and Rehabilitation
05.2012 - 03.2013
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
RN Charge Nurse
Shrewsbury Nursing and Rehabilitation
12.2010 - 05.2012
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Education
Associate of Science - Nursing
Quinsigamond Community College
Worcester, MA05-2010
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Clinical assessment
- Community resources
- Medication management
- Palliative care
- Cultural history
- Compassionate and caring
Timeline
RN Case Manager
Cleveland Clinic Martin Healt System
09.2023 - Current
Home Health RN Case Manager
The VNA of the Treasure Coast
08.2020 - 08.2023
Home Health RN Case Manager
Hartford Healthcare at Home
08.2018 - 06.2020
Home Health RN Case Manager
The Salmon VNA and Hospice
03.2014 - 08.2018
Home Health RN Case Manager
Home Care Solutions
03.2013 - 03.2014
RN Charge Nurse
Oak Knoll Nursing and Rehabilitation
05.2012 - 03.2013
RN Charge Nurse
Shrewsbury Nursing and Rehabilitation
12.2010 - 05.2012
Associate of Science - Nursing
Quinsigamond Community College
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