Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
RegisteredNurse
Shannon Jackson

Shannon Jackson

Woodlyn,PA

Summary

Seeking a healthcare opportunity to utilize knowledge and leadership skills while working in a high controlled environment. A diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.

Overview

5
5
years of professional experience

Work History

CNA-Med Surg

Trinity Health
02.2023 - Current
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Documented patient information and care activities in electronic health record.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Server

Jaco Taco & Juice Bar
01.2021 - 02.2023
  • Food prep
  • Multitasking skills
  • Teamwork
  • Time management
  • Enthusiasm
  • Organizational skills

Product Educator

Lululemon
01.2022 - 01.2023
  • Computer work
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.

Wawa
01.2020 - 01.2021
  • Customer Service
  • Inventory/Restocking

Goldfish Swim School
01.2020 - 01.2021
  • Collaborated with my peers to develop classes for adults and children
  • Coached students to develop swim skills and increase confidence

Geras Home Care
01.2019 - 01.2021
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Monitored changes in clients' conditions to report concerns to supervisor.

Riddle Village
01.2019 - 01.2020
  • Serving meals to residents
  • Creating connections
  • Caring for elderly residents

Lifeguard/Aquatic Instructor/Swim Coach

Ridley Area YMCA
01.2015 - 01.2017
  • Evaluated children's swim skills to determine proper coaching level
  • Assisted customers to better understand rules and available options

Education

Some College (No Degree) - Nursing

Delaware County Community College
Media, PA

Skills

  • EPIC Training
  • Emergency response
  • Organizational Skills
  • Multitasking and organization
  • Time Management
  • Patient advocacy
  • Bedside manner
  • Patient care
  • Electronic charting
  • Vital signs monitoring
  • Compassionate caregiver
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • End-of-life care

Accomplishments

  • Dean's List
  • Honor Roll
  • State Championship Swimmer

Timeline

CNA-Med Surg

Trinity Health
02.2023 - Current

Product Educator

Lululemon
01.2022 - 01.2023

Server

Jaco Taco & Juice Bar
01.2021 - 02.2023

Wawa
01.2020 - 01.2021

Goldfish Swim School
01.2020 - 01.2021

Geras Home Care
01.2019 - 01.2021

Riddle Village
01.2019 - 01.2020

Lifeguard/Aquatic Instructor/Swim Coach

Ridley Area YMCA
01.2015 - 01.2017

Some College (No Degree) - Nursing

Delaware County Community College
Shannon Jackson