Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Shannon Jackson

2012 N Ely Road, Spokane Valley,WA

Summary

Highly motivated and hard working individual looking to use my skills and continue to gain experience within a company to be an asset for.

Overview

6
6
years of professional experience

Work History

Makeup Artist

Self
01.2021 - Current
  • Provided services for beauty and special effects makeup.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Used makeup and prosthetics to alter appearance of actors, models and performers.
  • Developed loyal following of clients by providing high-quality services.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Increased customer loyalty through exceptional service and tailored makeup applications.


Customer Service : Seasonal

Hickory Farms
10.2021 - 01.2024
  • Enhanced customer experiences by providing timely and accurate information on products and services.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
  • Negotiated successful resolutions between customers and the company during disputes or disagreements.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Makeup Artist & Production Asst. (Short Term Job)

Paradox Studios
11.2022 - 12.2022
  • Conferred with producers and performers to determine desired appearance.
  • Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
  • Facilitated clear communication between departments, ensuring smooth production operations.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Contributed to cost savings by identifying areas for improvement in resource allocation and usage.
  • Supported on-time project completion by effectively prioritizing tasks and managing workflow.
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.

Customer Service (Seasonal)

Hagadone Corporation
11.2017 - 01.2019
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Enhanced audience experience by delivering captivating entertainment.
  • Worked various locations to include the staging area and the Christmas cruise boats.
  • Ensured cleanliness and safety for staff and customers.



Education

Certification - Makeup Artistry

Oliver Finely
Boise, ID
06.2021

Associate of Applied Science - Social Work

Spokane Community College
Spokane, WA
06.2012

Certification in Phlebotomy - Phlebotomy

NW Phlebotomy
Spokane, WA
05.2009

Certification - Medical Assisting

Career Academy
Anchorage, AK
11.1998

Skills

  • Makeup Application
  • Special effects makeup
  • Payment Collection
  • Product Recommendations
  • Cash Register Operations
  • Time Management Skills
  • Cleaning and Sanitizing
  • Detail Oriented
  • Interpersonal Skills
  • Multitasking Abilities
  • Team Collaboration
  • Self Starter

Military Service

United State Air Force

Security Forces

1995 -1998

  • Participated in special operations such as hostage rescue, counter - terrorism, sabotage and protection.
  • Maintained proficiency in the use of firearms and other weapon systems.
  • Participated in drills designed to test response times during emergencies.
  • Maintained and ensured protection of resources.
  • Developed and implemented security protocols to ensure the safety of personnel, resources and information.
  • Conducted investigations for on-base incidents.

Timeline

Makeup Artist & Production Asst. (Short Term Job)

Paradox Studios
11.2022 - 12.2022

Customer Service : Seasonal

Hickory Farms
10.2021 - 01.2024

Makeup Artist

Self
01.2021 - Current

Customer Service (Seasonal)

Hagadone Corporation
11.2017 - 01.2019

Certification - Makeup Artistry

Oliver Finely

Associate of Applied Science - Social Work

Spokane Community College

Certification in Phlebotomy - Phlebotomy

NW Phlebotomy

Certification - Medical Assisting

Career Academy

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Shannon Jackson