Shannon Jacobs
Waterville,OH
Summary
Organized and dedicated Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Mercy Waterville Primary Care
11.2021 - 03.2024
- Answered Multi Line Phone System; Assisted With Check In/Check Out; Scheduled Patients; Greeted Patients and Guests; Obtained and Verified Patient/ Insurance Information; Responded to Patient Calls and Messages; Assisted in Keeping the Office Stocked, Supplied, and Organized; Escorted Patients To Rooms; Obtained Patient Vitals and Medical History; Assisted Physician In Patient Care and Minor In Office Surgical Procedures; Administered Injections
Support Coordinator III
McLaren St. Lukes Hospital
08.2016 - 09.2021
- Greeted Patients and Guests; Answered Phones; Scheduled Patient Surgeries; Obtained and Verified Patient Information and Insurance; Compiled and Maintained Patient Charts; Assisted RN's and Physicians as Needed; Assisted in Keeping Unit Clean and Stocked; Helped With Newborn Care
Kitchen Assistant/Float Teacher
Something Special Learning Center
12.2019 - 08.2020
- Assisted In Preparation and Serving Of Meals and Snacks For 150+ Children/Day; Washed Dishes; Maintained Clean Kitchen and Prep Area; Completed Inventory, Ordered and Maintained Weekly Food Stock; Assisted In Caring For Children 6 Weeks To 12 Years Of Age; Answered and Directed Phones As Needed
Communication Specialist
Mercy Lifeflight/Mobilelife
07.2007 - 11.2017
- Responded To Calls Requesting Patient Transport; Activated Correct Transport Team and Maintained Radio Communications Throughout Transport Mission; Obtained Patient Information and Entered Into Cad System; Maintained Patient Charts; Tracked Both Air and Mobile Units During Transports; Communicated Coordinates and Flight Positions With Aircraft Pilots
Education
No Degree Obtained -
Owens Community College
CCMA Certification -
Medcerts
11.2022
High School Diploma -
Anthony Wayne High School
Whitehouse, OH06.2000
Strengths and Attributes
- Organizational Skills
- Ability To Multitask
- Willing And Ready To Learn
- Flexible, Punctual, Driven
- Willing To Go Above And Beyond
- Experience With Office Duties
- Rarely A Work Absence
- Previous Volunteer Firefighter/EMT
- CPR/ First Aid Certified
Timeline
Medical Assistant
Mercy Waterville Primary Care
11.2021 - 03.2024
Kitchen Assistant/Float Teacher
Something Special Learning Center
12.2019 - 08.2020
Support Coordinator III
McLaren St. Lukes Hospital
08.2016 - 09.2021
Communication Specialist
Mercy Lifeflight/Mobilelife
07.2007 - 11.2017
No Degree Obtained -
Owens Community College
CCMA Certification -
Medcerts
High School Diploma -
Anthony Wayne High School
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