Shannon Jarvis
Oakdale
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Experienced Beverage Server with a robust background in high-volume dining environments. Skilled at providing exceptional customer service, maintaining cleanliness and organization, and ensuring timely delivery of orders. Known for creating innovative beverage options that enhance guest experience and satisfaction. Demonstrated success in contributing to team objectives and fostering positive work environments.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Beverage Server
Chicken Ranch Casino
Jamestown
02.2026 - Current
- Provided exceptional beverage service to guests in a fast-paced casino environment.
- Maintained cleanliness and organization of serving areas throughout shifts.
- Assisted guests with menu selections and special drink requests promptly.
- Collaborated with kitchen staff to ensure timely beverage preparation and delivery.
- Monitored guest needs and ensured satisfaction during their visit.
- Handled cash transactions accurately while processing guest orders efficiently.
- Educated patrons on drink specials, upselling premium options effectively.
- Resolved guest complaints promptly to enhance overall customer experience.
- Greeted customers and provided friendly service.
- Prepared and served hot and alcoholic beverages and soft drinks to guests.
- Performed cash register transactions accurately and efficiently.
- Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
- Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
- Provided prompt delivery of food and beverages to guests in a timely manner.
- Checked identification cards before serving alcoholic beverages to patrons under legal drinking age.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Carried trays loaded with food and beverage items safely through crowded areas without spilling or dropping items.
- Completed closing procedures such as counting money in drawer, reconciling receipts, cleaning work area.
- Kept track of customer orders to ensure accurate billing at the end of the shift.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Checked on dining area to identify immediate needs and reset tables between guests.
- Adhered to safety protocols when handling sharp objects or hazardous materials.
- Conducted regular inventory checks and restocked supplies as necessary.
- Responded to ad hoc cleaning duties at end of shift.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
- Filled condiments and napkin containers during slack periods.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Supervisor
Sodexo
Bartlesville
08.2025 - 01.2026
- I over seen 6 employees, I resolved high conflict situations, I held good written and verbal communication with students and staff, I followed all state and government regulations and guidelines, I followed all safety protocols, I did inventory and orders of all products needed, I cooked and packaged food for 400 students.
Floor support
Youth and Family Services
Bartlesville
09.2024 - 08.2025
- I care for kids in the system with a variety of mental and behavioral disorders.
PCA Personal Care Assistant
Private
Bartlesville
12.2019 - 08.2024
- Cooking, cleaning, medication administration, laundry, changing colostomy bags, bathing and grooming, running errands, wound care, lifting heavy objects, total bed bound care, using a manual lift.
- Provided personalized care and assistance to patients, ensuring their comfort and well-being
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Monitored vital signs and reported any changes or concerns to the healthcare team
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
- Supported patients in mobility exercises, transfers, and ambulation to promote physical health
- Managed meal preparation according to dietary restrictions and assisted with feeding when necessary
- Documented patient observations accurately in medical records for reference by healthcare professionals
- Collaborated with nurses and doctors to provide comprehensive care plans tailored to each patient's needs
- Offered emotional support and companionship to patients during difficult times or periods of isolation
- Worked closely with families to address any concerns or questions about patient care
- Adhered strictly to HIPAA regulations regarding patient confidentiality
Macy Associate
Macys Logistics
Owasso
03.2019 - 09.2021
- Customer service, sorting clothes, organization
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
- Maintained a clean and organized work area to promote safety and productivity
Caregiver/Personal Assistant
Health Care INNOVATIONS
Pryor
07.2018 - 12.2018
- Taking Client to appointments, making appointments, medication reminders, laundry, meal prep, customer service, shopping for client.
- Provided personalized care and assistance to patients in their homes, ensuring their comfort and well-being
- Assisted with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting
- Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen levels
- Administered medications according to prescribed schedules and documented patient responses
- Assisted patients with mobility needs including transferring from bed to wheelchair or vice versa
- Implemented safety measures to prevent accidents or injuries for both patients and caregivers
- Maintained a clean and organized environment for patients by performing light housekeeping duties
- Documented patient observations accurately in medical records for reference by other healthcare providers
- Developed strong relationships with patients' families through effective communication and regular updates on the progress of their loved ones
- Assisted bedridden patients with repositioning techniques to prevent pressure ulcers or skin breakdowns
- Attended staff meetings to discuss patient progress, challenges faced, and potential improvements in caregiving practices
Caregiver/Personal Assistant
Private Duty In-Home Care
Bartlesville
05.2015 - 04.2018
- Transferring client, medication reminders, meal prep, shopping for client, making appointments, housekeeping, customer service.
- Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
- Administered medications according to prescribed schedules and documented patient responses
- Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen saturation levels
- Managed medical equipment and supplies inventory to ensure availability for patient needs
- Documented patient observations accurately and timely in accordance with established protocols
- Provided emotional support to patients and their families during challenging times
- Assisted with mobility tasks such as transferring from bed to wheelchair or vice versa safely
- Performed light housekeeping duties including cleaning, laundry, meal preparation, and grocery shopping for clients
- Demonstrated empathy towards clients' emotional needs while maintaining professional boundaries
- Promoted independence among clients by encouraging them to perform self-care tasks whenever possible
- Closely monitored changes in patients' condition or behavior and reported any concerns to the appropriate healthcare professionals
- Assisted with end-of-life care, ensuring comfort and dignity for patients and their families
Education
Food Handlers - Food And Server
Division of Environmental Services
02.2026 - 02.2026
Alcohol -
RBS
02.2026 - 02.2026
medical assistant (trade) -
everest
San Jose, CAHigh school diploma or GED -
Andrew P. Hill High School
general (High school) -
Andrew High School
San Jose, CASkills
- Customer Care
- Courier
- Teaching experience with young children
- Customer Support
- Supervising experience
- Conflict management
- Patient Care
- Caregiving
- Personal Assistant Experience
- Childcare
- Home Care
- Cleaning
- Childhood development
- Driving
- Laundry
- Heavy lifting
- Manual handling
- Memory Care
- Medication Administration
- First Aid Certification
- Care plans
- Working with people with disabilities
- Working with people with developmental disabilities
- Alzheimer's Care
- Teaching
- Hospice experience
- Cooking
- Vital Signs
- Microsoft Word
- Cleaning Experience
- CPR
- Senior Care
- Food Preparation
- Meal Preparation
- First aid
- Dementia Care
- Home & community care experience
- Delivery driver experience
- Customer Service
- Hospice Care
- Customer service
- Food safety
- Verbal communication
- Cleanliness and sanitation
- Beverage preparation techniques
- Money handling
- Upselling strategies
- Drink recommendations
- Responsible alcohol service
- Menu memorization
- Drink order management
- Cash handling expertise
- Excellent customer service
- Payment processing
- Food service
- Hospitality and accommodation
- Food running
- Reliability and punctuality
- Efficient multitasking
- Point-of-sale system
- Cocktail preparation
- Team player mentality
- Order accuracy
- Point of sale (POS) system operations
- Task prioritization
- Professionalism
- ServSafe certified
- Teamwork
- Effective customer upselling
- Reliability
- Liquor, wine, and food service
- Food preparation
- Food preparation and safety
- Bus tables
- Attention to detail
- Sales expertise
Certification
- MAB, 12/24, Present
- Driver's License
- First Aid Certification, 12/24, 12/26
- CPR Certification, 12/24, 12/26
- AED Certification, 12/24, 01/26
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Beverage Server
Chicken Ranch Casino
02.2026 - Current
Food Handlers - Food And Server
Division of Environmental Services
02.2026 - 02.2026
Alcohol -
RBS
02.2026 - 02.2026
Supervisor
Sodexo
08.2025 - 01.2026
Floor support
Youth and Family Services
09.2024 - 08.2025
PCA Personal Care Assistant
Private
12.2019 - 08.2024
Macy Associate
Macys Logistics
03.2019 - 09.2021
Caregiver/Personal Assistant
Health Care INNOVATIONS
07.2018 - 12.2018
Caregiver/Personal Assistant
Private Duty In-Home Care
05.2015 - 04.2018
medical assistant (trade) -
everest
High school diploma or GED -
Andrew P. Hill High School
general (High school) -
Andrew High School