SHANONIELLE JOHNSON
Greer,SC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Hospice Case Manager
Bon Secours St. Francis Health System
2023.06 - Current
- Document patient status and communicate appropriately with interdisciplinary team members
- Assess patient and family needs to establish a comprehensive plan of care
- Coordinates end-of-life healthcare and social services for patients and their families
- Assesses the physical needs of the patient to include pain and symptom management
- Collaborates with the patient’s attending physician and other members of the interdisciplinary team in providing care
- Develop and regularly revise patients plan of care
- Provides direct nursing care including procedures, techniques such as wound care, access ports, phlebotomy, and dressing change
- Educate patients and their families on specific procedures, techniques, and skills that are required for patient care
- Observe document, and report changes in the patient’s condition to the attending physician and members of the interdisciplinary team
- Maintain continuity of care.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
RN Whole Health Program Coordinator
Department of Veterans Affairs
2018.05 - 2023.05
- Collaborated with the Whole Health interdisciplinary team and stakeholders to development the first Whole Health Clinic at John D. Dingell VA Medical Center
- Developed the Whole Health Consult and E-Consult
- Utilized motivation interview technique to assist patient achieve their health goals, and improve their overall health
- Review program data to identify opportunities to changes processes and procedures to improve quality of care
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Collaborated with patients to establish a personalized-care plan
- Collaborated with public affairs to market the Whole Health clinic offerings throughout the medical center
- Utilize motivating interviewing and Whole Health coaching techniques to assist patients in establishing and achieving their health goals
- Respond to Whole Health consults in a timely manner
- Followed up with patients to assess progression towards health goals and provide support to help the patient overcome any barriers
- Collaborated with interdisciplinary team in developing a new self-management group offering, Integrative Health & Wellness offerings
- Educated patients and staff on the Whole Health model of care
- Provide education to patients, families, as well as provide ongoing education reinforcement
- Maintain documentation to meet quality goals
- Evaluate outcomes of plan of care
- Ensure accurate documentation
- Provide active care coordination
- Assess patient needs, develops and coordinated patient-centered personal health plans
- Certified Battlefield Acupuncture (BFA) Provider
- Certified Chronic Disease Self-Management workshop leader
- Co-facilitated the Chronic Disease Self-Management Group
- Collaborated with the Whole Health interdisciplinary team to create a chronic pain Shared Medical Appointment (SMA) Group
- Collaborated with the Whole Health interdisciplinary team in creating Whole Health Virtual Group offerings during the Covid-19 pandemic.
Registered Nurse/Care Manager
Department of Veterans Affairs
2012.07 - 2018.05
- Performed as a competent and efficient team member, respectfully worked in a collegial collaborative relationship with other health care professionals to assess patient needs and provide dedicated quality care
- Advocate for patients and their families
- Established strong relations with physicians built on trust and knowledge of patient
- Utilized the nursing process to assess, plan, implement and evaluate patient care
- Effective patient communication skill able to develop a rapport with chronic and critically ill patients as well as geriatric patients
- Counseled and educated patients about health issues, wellness, promotion, and prevention
- Effectively managed clinical oversight for a 1200 and 300 panel of patients
- Assessed and collaborated with interdisciplinary team to establish a treatment plan for patients with chronic and acute conditions such as HTN, DM, CHF, COPD, Hyperlipidemia, Chronic Pain & etc
- Ensured HIPAA compliance
- Independent assessments and provided autonomous patient care
- Identify and submit appropriate consultations (i.e., hospice, home care and specialty services)
- Follow-up care post hospital discharge in a timely manner
- Triage clinic walk-in visits
- Coordinate care with community agencies
- Nurse clinic visits to follow up with patients diagnosed with chronic conditions such as: HTN, DM, Hyperlipidemia
- Certified Preceptor to new employees
- Identify patients that were appropriate for CCHT (Care Coordination Home Telehealth) HBPC (Home Base Primary Care), palliative care, hospice, etc
- And submitted referrals on their behalf
- Monitor medication compliance, also assess, and identify reason for non-compliance and work with patient to improve compliance.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Evaluated patient histories, complaints, and current symptoms.
- Planned long term follow up care
- Education provided to patients, and families
- Provided ongoing educational reinforcement
- Provided active care management and coordination
- Assessed patient needs, develops and coordinates action plan
- Evaluate outcomes of plan of care
- Provided feedback on progress
- Maintain documentation to meet quality goals
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Graduate Nurse/Registered Nurse - Surgical Unit
Department of Veterans Affairs
2009.01 - 2012.07
- Assessed patient conditions and nursing needs using the nursing process
- Ensured that patient direct care needs were met
- Provided care appropriate to the age and specific needs of the patients
- Implemented infection control techniques during all patient interactions
- Supervised LPN, NA, and non-licensed personnel in providing quality patient care
- Performed medical assessments, in addition to providing intravenous therapy; complex wound care, monitored various drainage devices including but not limited to wound vacs and chest tubes
- Collaborated daily with physicians and interdisciplinary team to achieved optimum patient care
- Utilized the nursing process to assess, plan implement and evaluate care
- Assessed signs and symptoms indicated physiologic and psychosocial changes in the patient’s condition
- Demonstrated ability in managing critical situations and making care-based decisions
- Educated patients on their medications, procedure, and treatments, also provided pre-and postoperative care instructions
- Active Med-Surg skills including blood draws, EKG’s, PICC line, dressing changes, wound care, IM and SQ injections, medical assessments
- Preceptor to new employees and nursing students.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient vital signs to perform thorough condition assessments.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Advocated for and strived to protect health, safety, and rights of patient.
- Ordered and analyzed diagnostic tests to identify and assess patient conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Student Nurse Technician
Department of Veterans Affairs
2007.12 - 2009.01
- Provided basic care under the supervision on the RN and/or LPN
- Obtained and monitored vital signs and reported any abnormal results to the licensed staff
- Escorted patients to and from their procedures
- Phlebotomy
- Aided with activities of daily living.
Education
Master Science of Nursing (MSN) - Care Coordination
Capella University
Minneapolis, MI10.2022
University of Detroit Mercy
Detroit, MI08.2016
Associate Degree in Nursing (ADN) -
Oakland Community College
Waterford, MI12.2008
Skills
- Exemplary Communication Skills
- Symptom Management
- Wound Care
- EMR Systems EPIC and CPRS
- Interdisciplinary Care
- Patient Needs Assessment
- Hospice Care
- Patient Education
- Hospice Care Management
- Pain Control
Accomplishments
- SIGMA THETA TAU (Honor Society of Nursing), 2022
- SIGMA ALPHA PI (National Society of Leadership and Success), 2021
- Recurrent outstanding proficiency rating from Nursing Management, 2012-2023
Certification
- Board Examination License State MI (RN), 04/27/09, 04/27/24
- RN Nursing License State of SC (RN), 03/20/23, 04/30/24
- Basic Cardiac Life Support (BLS), Up to date
- Battlefield Acupuncture Provider (BFA), 06/01/18
- Chronic Disease Self-Management Leader, 09/01/18
- Emergency Medical Technician (EMT) Certification, 09/01/03
Awards Recognition Community Service
- SIGMA THETA TAU (Honor Society of Nursing), 2022
- SIGMA ALPHA PI (National Society of Leadership and Success), 2021
- Recurrent outstanding proficiency rating from Nursing Management, 2012-2023
- Receipt of The Daisy Award for Extraordinary Nurse, 2017
- Magna Cum Laude Honors, 2016
- Sarah Campbell Vaugh Nursing Scholarship, Chi Eta Phi Sorority, 2008
- Eternal Rock Head Start (Health promotion, Education), 2015
- L’Anse Creuse High school (Nurse for band Camp)
Timeline
RN Hospice Case Manager
Bon Secours St. Francis Health System
2023.06 - Current
RN Whole Health Program Coordinator
Department of Veterans Affairs
2018.05 - 2023.05
Registered Nurse/Care Manager
Department of Veterans Affairs
2012.07 - 2018.05
Graduate Nurse/Registered Nurse - Surgical Unit
Department of Veterans Affairs
2009.01 - 2012.07
Student Nurse Technician
Department of Veterans Affairs
2007.12 - 2009.01
Master Science of Nursing (MSN) - Care Coordination
Capella University
University of Detroit Mercy
Associate Degree in Nursing (ADN) -
Oakland Community College
- Board Examination License State MI (RN), 04/27/09, 04/27/24
- RN Nursing License State of SC (RN), 03/20/23, 04/30/24
- Basic Cardiac Life Support (BLS), Up to date
- Battlefield Acupuncture Provider (BFA), 06/01/18
- Chronic Disease Self-Management Leader, 09/01/18
- Emergency Medical Technician (EMT) Certification, 09/01/03
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