Shannon Johnson

Accomplished Quality Assurance professional with a proven track record at GoHealth, enhancing product quality and team performance through expert mentoring and robust process implementation. Skilled in data analysis and customer service, I significantly streamline QA processes, fostering a culture of accountability and continuous improvement. Demonstrates exceptional teamwork and a results-driven approach, ensuring compliance with industry standards. Personable Office Administrator with 5+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.